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Welcome to the SAP Customer Relationship Management (CRM) Wiki SAP CRM provides best-in-class functionality for marketing, sales and service. It supports customer-facing business processes across multiple interaction channels. SAP CRM enables organizations to focus on strategies for customer-driven growth and to differentiate themselves in the market by providing a superior customer experience. For more information on SAP CRM functionality and latest release: SAP CRM help





  1. Guest

    Hi All,

    I need some help as I am a bit lost.

    We create a BP in ECC6 it replicate 100% to CRM. If you change the BP date it update the changes and it replicate  to CRM.

    The problem is only with one area: TAX/VAT numbers

    In ECC6 I found they use "z" fields that update the Table KNA1 FIELD "STCEG "  but this then doesn't replicate the change to CRM.

    It is not middleware as the replication and changes all work on standard fields.

    What could be missing?



  2. Hi Carina,

    please search for this kind of problem in the SCN CRM Forums. If you don't find an answer there, post your question in the forums.

    Best regards

  3. Guest


    Healp me for finding path for creating sales quotaion in sap crm 6.0 (Eassy Access).



  4. Guest


    i am a junior sap crm functional consultant asked to do an RFI for a client. the client wants to implement sap ecc however has a non sap crm system in place. the client does not want to change to sap crm. From an integration perspective what are the key questions should i document and ask the client?

    Also, i do know that we can intgrate to non sap systems with sap integration tools as well as interfaces...however i do not have much integration experience and hopes someone can help me.

    thank you


  5. Hi,

    I think it would be a good idea to remove the link to the test drive SAP CRM7.01... because it doesn't work: I registered more than a month ago and got no feedback at all. Though I opened a discussion thread here and Matthias Heid from SAP tried to help but nothing happened. So it's possible that this "experience" is no longer available...



  6. Hello Moderators,

    I've some content that I wanted to add to the CRM wiki (e.g. links to Blogs abaout EhP funtctions, information regarding CRM for utilties). Unfortunately, I don't seem to be able to edit any of the wiki pages. What's the process for editing / submitting content? I tried "Click this link to submit" already. However, this creates a new wiki page whereas I actually want to modify an exiting one (e.g.