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Businesses today can operate in a highly distributed, outsourced and networked environment. Globalization is upon us which means that we have to be more intelligent with the way we operate. We have to collaborate efficiently and effectively. We need to ensure that regulations are enforced during the entire process. How do we do that?
SAP Event Management
SAP Event Management (SAP EM) is an application within the component SAP SCM that belongs to the mySAP Supply Chain Management solution. SAP EM can be connected to other mySAP Business Suite components such as SAP R/3, SAP CRM, and SAP BW. It can also be connected to non SAP systems using BAPI or XML / XI calls. IDocs are also a popular way to get data to your SAP EM system.
With the SAP Event Management application your company can monitor and manage events across your distributed processes involving partners, inventories and assets. It captures events from your system and your partners systems, analyzes them against it's predefined plan and alerts or workflows a response to the required people to react of deviations are found. It comes integrated with SAP NetWeaver BI and SAP Auto-Id Infrastructure (RFID enabled scenarios).
Some Key Points
Where can I find SAP EM?
Who is using SAP EM?
Why are businesses using SAP EM?
Real-time notification of exceptions
Management by exception
Supply chain visibility
Limited visibility to process status both inside and outside the company
Expensive troubleshooting caused by unexpected delays
Maintenance of manual tracking of processes is expensive
Delayed feedback from business partners effects customer service levels / satisfaction
What is the difference between SAP EM and Solution Manager's BPMon?
In short BPMon is used to uncover bottlenecks at key points in your process whereas SAP EM is used to actually monitor the status of an end-to-end business process matching up the planned events and measurements with the actual events and measurements to uncover exceptions.
Both tools uncover different exceptions at different levels but use similar mechanisms in alerts and workflows to notify people of these exceptions. They can be used in tandem and both would be beneficial to the business to highlight potential issues with the business.
What happened to SAP BusinessObjects Event Insight?
Previously we described the differences between SAP EM and SAP BOBJ Event Insight but SAP has subsequently decided to abandon support for it and rather switch focus to SAP Sybase ESP (Event Stream Processor) to provide it's CEP (Compex Event Processing) capability.
SAP Help SAP Event Management (EM) - Release 5.1 / 2007
SAP Help SAP Event Management (EM) - Release 7.0
SAP Help SAP Event Management (EM) - Release 7.0 EHP1
SAP Help SAP Event Management (EM) - Release 7.0 EHP2
SAP Help SAP Event Management (EM) - Release 7.0 EHP2 (version for SAP HANA)
SAP Help SAP Event Management (EM) - Release 7.0 EHP3