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Interface and Connection Monitoring

The central Interface and Connection Monitoring in SAP Solution Manager 7.1 allows you to monitor interfaces and connections between business-critical systems, in real-time. It consists of two different monitoring use cases, the Interface Channel Monitoring and the Connection Monitoring, which are part of the Technical Monitoring within SAP Solution Manager.

Interface Channel Monitoring

Basic Idea

With Interface Channel Monitoring you have the possibility to monitor communications via various interface technologies within your landscape. In order to abstract from a concrete technical implementation of an interface, so-called Interface Channels are defined to bundle a certain amount of interfaces. Furthermore, human understandable tags, the so-called Interface Channel Attributes, are used to identify a bundle of interfaces sufficiently.

Benefits

  • Provides transparency regarding technical interface landscape covering various interface technologies
  • Delivers unified approach to visualize the different interface types including sufficient monitoring and alerting for performance, usage, availability and exceptions
  • Monitor interfaces up to the level of functions called in a system. These function calls may be, for example, a function module (in case of an RFC connection) or an operation called via a Web Service. In this way, you can monitor interfaces in detail. Is completely integrated in SAP End-to-End Monitoring and Alerting Infrastructure

Current Scope

Interface Channel Monitoring currently covers monitoring of the following interface technologies:

Web Service, RFC, File2, IDoc2, qRFC2, tRFC2, bgRFC2, GW Service2, PI based Interfaces and related connections

Target group

Technical and Application Support

  • As a technical administrator you set up monitoring of critical channels which are important, for example for transferring data between various systems.
  • As an application owner, you identify critical business processes for which you want to ensure that the corresponding technical systems and interfaces are monitored technically.

How to organize the Monitoring?

To allow for aggregate overviews, you organize the monitoring as follows:

  • You define scenarios which comprise all systems on which, for example, certain critical business scenarios depend.
  • You cluster the relevant interfaces in interface channels between the systems of your scenario, according to the type (RFC connection, Web Services, SAP Process Integration, ...). When you monitor an interface channel, you can drill down to individual interfaces.
  • To identify the interface channels according to their business relevance, you can define, in each scenario, attributes which you assign to the interfaces and interface channels. When monitoring the interfaces in real-time, you use the attributes as filters.

Monitoring capabilities

  • Understand layout and status1 of your interface landscape via the Topology view
  • Monitor current status information of metrics per interface channel via the Metric Detail Viewer2
  • Get a clearly structured overview regarding most important metrics per interface channel over time via the Dashboard viev
  • Complete integration in E2E Monitoring and Alerting infrastructure and Exception Management Cockpit
  • ...

 

        

 

 


1 available with Solution Manager 7.10 SP08

2 available with Solution Manager 7.10 SP10

Connection Monitoring

Benefits

  • You monitor the overall performance and availability of selected RFC and HTTP connections between different ABAP systems to guaranty the correct functioning of applications that are distributed over different technical systems.
  • Define thresholds and get notified in case problems with certain connections happen.

Use Case

  • As a technical administrator you set up monitoring for selected critical RFC/HTTP connections inbetween different ABAP systems.


 

Learn more about Interface Monitoring

Overview

Technical Support

Please open a ticket for component
SV-SMG-MON-IC (Interface Channel Mon.)
SV-SMG-MON-CON (Connection Mon.).


This page is part of the Application Operations Wiki. Notice that Application Operations itself is a use-case of SAP Solution Manager 7.1

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