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On some occasions the obvious reason is not the cause of these dumps. The below information is a summary of customer findings

when such a dump was reported on a HR system:

All testing results are pointing to a possible authorization issue, some of the findings below:

  • The HR Trainer is not getting the dumps when completing the same exercise on HQ1
  • This issue is isolated to only the five users whom are attending the training on HQ1
  • All other transactions are working fine, only the HR related transactions used in training are generating these dumps

Based on the facts mentioned above, this issue is then classified as an authorization issue by the onsite team.



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