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Purpose

  • Spools get delayed or hang in status Waiting with 'Output Device Unavailable'
  • In the corresponding SPO work process trace file there are the following errors:

*** Error => No More Slots for Busy Printers ( XXXX may not be queried)

WARNING: printer XXXX not temp disabled because of no more static slots

 

Overview

  • The error 'No More Slots for Busy Printers' is normally caused if the parameter 'rspo/global_shm/printer_list' is set too low, such as 150 for example

 

Procedure

  • Increase parameter "rspo/global_shm/printer_list" to a higher value.  The maximum recommended value for rspo/global_shm/printer_list is 2000
  • Also see note 118057 - Flexible Configuration of the Spool Service
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