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Purpose

  • When printing an OCR ttf for example, on the printout the OCR font is replaced by an Arial font
  • With SAPSprint the sapwin_xxx.log trace ( see KBA 1780925 ) shows the following:

    • Create new font OCR A Extended
    • New Font created, <wanted> got
    • Fontheight:    <-100>  112  Internal Leading:   12
    •           .....
    • Pitch & Family <0x00> 0x2f
    • Name <"OCR A Extended"> "Arial"


Overview

  • Print a form containing some true type font through a Windows host spooler
  • The ttf font is not installed correctly on Windows OS level


Procedure

  • Sometimes the ttf font is not installed correctly on Windows OS level.  Try to install the font with two different approaches:
    1. From the command line:
      1. Delete the existing <font>.TTF from the Windows\Fonts directory of your print server
      2. Reboot the server
      3. After the restart copy a correct <font>.TTF to your print server and reboot one more time
      4. Test the print again
    2. From Windows Explorer:
      1. Use the same steps described above except the 'Install' context menu entry in Windows Explorer to install the font.  Also ensure you reboot the server two times.


This page is part of:

Printing

Tiny link (useful for e-mail):

https://wiki.scn.sap.com/wiki/x/ZgOZFg

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