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Zero Administration Templates
Describes configuration templates and how to install and change them

How to report problem
Describes how to create a useful report to SAP Support

Log files
Describes where you can find the different log files, what is logged inside and by which component

Trace locations
Lists the trace locations that should be enabled in order to trace why a problem occurs. Short descriptions when each location should be used.

Thread Dump
The steps you have to do in order to create thread dump in 6.40 and 7.0 (works for 7.10 too)

How to create a SAP MMC snapshot
The steps you have to do in order to create snapshot of the current state of the system

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