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Problem

It is necessary to install the latest SAPJVM8.1 patch on the SAP Cloud Connector or the existing JVM has to be replaced with SAPJVM.

See the online help for details SAP Cloud Platform Connectivity - Update the Java VM.

Solution on Windows

Method 1 - replace existing SAPJVM
Method 2 - install SAPJVM8.1 into a new folder
  • stop SAP Cloud Connector service
  • download the latest SAPJVM8.1 patch, see wiki page SAPJVM download links for SAP HANA Cloud Connector
  • extract the archive into the a new folder
  • start regedit tool
  • navigate to HKEY_LOCAL_MACHINE\SOFTWARE\SAP\Cloud Connector
  • change the JavaHome key to the new path
  • start SAP Cloud Connector service

Solution on Linux

Method 1 - replace existing SAPJVM
  • open a terminal as root user
  • stop SAP Cloud Connector service from a terminal:
    > service scc_daemon stop
  • download the latest SAPJVM8.1 patch, see wiki page SAPJVM download links for SAP Cloud Connector
  • extract the SAPJVM8.1 archive into the JAVA_HOME path
  • start SAP Cloud Connector service
    > service scc_daemon start
Method 2 - install SAPJVM into a new folder
  • open a terminal as root user
  • stop SAP Cloud Connector service from a terminal:
    > service scc_daemon stop
  • uninstall scc daemon
    > /opt/sap/scc/deamon.sh uninstall
  • download the latest SAPJVM8.1 patch, see wiki page SAPJVM download links for SAP Cloud Connector
  • install SAPJVM8.1
  • in the shell set the environment variable JAVA_HOME to the new SAPJVM8.1 folder
  • install scc deamon to pick up the new directory
    > /opt/sap/scc/daemon.sh install
  • start SAP Cloud Connector service
    > service scc_daemon start
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