Make sure the PC where the support tool running on is able to connect to AS JAVA and internet.
- Open NW for JAVA - Support Tool
- Press "Proxy Settings" to configure proxy.
Fill all the input properties as following:
Property Value Example Host Host name or IP of the server where AS Java resides. vmw4850.global.corp.sap Instance Number The instance number of AS Java.
You may find the exact instance number in instance profile or MMC
00 or 01 ,02 ,10 ,20 OS User <sid>adm The <sid>adm is the OS SAP admin user created during installation ep1adm Password The password of <sid>adm sapsupport1234
Press "Login", you should be able to see the main screen of NW for JAVA - Support Tool