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Make sure the PC where the support tool running on is able to connect to AS JAVA and internet.


  1. Open NW for JAVA - Support Tool
  2. Press "Proxy Settings" to configure proxy.
  3. Fill all the input properties as following:

    HostHost name or IP of the server where AS Java
    Instance NumberThe instance number of AS Java.
    You may find the exact instance number in instance profile or MMC
    00 or 01 ,02 ,10 ,20
    OS User <sid>admThe <sid>adm is the OS SAP admin user created during installationep1adm
    PasswordThe password of <sid>admsapsupport1234
  4. Press "Login", you should be able to see the main screen of NW for JAVA - Support Tool

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