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The SAP Community team.
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Following are the Solution Extensions from SAP covering the Education domain:

SAP Communication Center by ANCILE provides validated communications that get the right information to the right people at the right level of priority

through multiple devices. This enables project teams to prepare users for SAP software deployments, execute on SAP roll-out objectives, and sustain SAP software adoption beyond rollout to realize the full value of technology investment.

Business objectives:

  • Deliver critical information to employees in a timely manner
  • Prepare all users for SAP software rollouts and changes in the business
  • Execute on SAP software rollout objectives
  • Sustain SAP software adoption beyond rollout
  • Follow employee progress as new information is put to use

System features:

  • Cloud- and mobile-enabled – accessible via desktop, laptop, smartphone, and tablet
  • Micro-messages format can contain text, documents, audio, video, and hyperlinks
  • Messages are prioritized by due date
  • Messages contain assessments that validate user understanding of the message content
  • Built-in analytics and reporting for real-time insights into user and message metrics
  • Multi-message campaigns to drive just-in-time learning
  • Rolling messages and campaigns to enable rapid user onboarding
  • Scheduled messages by fixed date or timeframe
  • Multiple communication streams for target audiences
  • Message assessment transcripts

Business and IT benefits:

  • Sustain user adoption of SAP software
  • Build proficiency over time
  • Manage change effectively every day
  • Achieve business objectives
  • Realize the full value of technology investments

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SAP Productivity Pak by ANCILE helps organizations drive user adoption across their entire SAP application lifecycle, from go-live and beyond. With SAP Productivity Pak, they can create, manage, and deliver content that is specific to their configuration, processes, and user roles. And they can deliver instructional content on demand, where and how their users need it.

Business objectives:

  • Enable and accelerate user adoption for SAP solutions
  • Provide on-demand access to learning content that is unique and relevant to your organization
  • Allow designated expert users to create and maintain content to promote team proficiency and performance
  • Maximize return on IT investment

System features:

  • Creation of engaging learning content for SAP solutions
  • Content tracking and control with powerful task and project management functionality
  • Ability to assign author role to any user
  • On-demand content delivery, personalized Web pages, and context-sensitive help
  • Reporting for user comprehension and use of application learning content

Business and IT benefits:

  • Drive successful software rollouts to business users
  • Accelerate user adoption and increase user proficiency
  • Improve performance and productivity, for individuals and the enterprise
  • Increase return on technology investment

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SAP User Experience Management by Knoa offers insight into how employees interact with the enterprise solutions, so organizations can identify complexities within key business functions and create road maps to help users become more productive.

Business objectives:

  • Maximize adoption and effective use of SAP solutions, so you can execute on your business strategy
  • Separate real problems from subjective opinions and make data-driven decisions
  • Improve the user’s experience with SAP software
  • Target the right business process for migration to the SAP Fiori user experience
  • Automate functionality to improve services and reduce support costs
  • Boost user proficiency by developing targeted training plans

System features:

  • Comprehensive workflow showing users’ actual work patterns
  • Contextual information for user-specific insights
  • User segmentation to pinpoint top and bottom performers within a group
  • Automatic communications to only those users affected by a change
  • Real-time alerts to uncover issues before they impact the business

Business and IT benefits:

  • Maximize ROI
  • Achieve excellence in business process execution
  • Reduce training costs
  • Create executive-level insight into solution adoption
  • Promote policy compliance
  • Minimize business disruption
  • Improve user productivity and satisfaction
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