To keep this area clean and tidy we ask you to avoid posting questions to this document.
Should you have any questions or concerns related to hotfix content, please create a new customer incident under component CRM-CCI
How to download the packages?
- Go to the SAP One Support Launchpad
- Select "Download" from the drop-down menu, and type "51055103" in the search field
- Browse for the reference to the FP17 Hotfixes 3 - 6
- Click on the hyperlink to download
Please note the above material will contain only the files for the below-mentioned hotfixes
|184.108.40.206||3060237||CEM, Agent Server|
Calls are not allocated to agents from outbound campaigns & Sytel dialer forces CallResult = HANGUP
|220.127.116.11||Agent Server, CEM Server, Chain Matcher, Chat Server, Monitoring Web Clients, SMS Server, Web Clients, Web Server|
The Communication Desktop (CDT), Online Monitoring and Web Server have some bugs which affect some components