Most problems reported in SAP incidents are not caused by an program error. They rather evolve from the complexity of the application and can often be solved by changing stettings or definitions. This page should help you to solve issues by your own or to faster get a solution from the support, respectivelly. It addresses the following points:
Is the chosen component the right one?
Which background information is important, what can be checked?
List of common problems and FAQs.
List of the most important coding corrections for this component.
What does the SAP Support team need?
Is this component the correct one ?
Please choose a more specific component if possible. On wiki page http://wiki.scn.sap.com/wiki/x/dwC-Dg you can find lots of information to many topics in the area of OT. There you can also find the corresponding SAP component.
In case a provider returns unexpected values in transaction LISTCUBE please choose one of the following components
The RSCHAVL change in 7.4 SPS2 (Note 1823174 - BW 7.4 changes and customer-specific programs) requires BI_CONT update to compatible SP (see Note 1853775 - Errors when using BI Content 7.47 SP04 on SAP BW 7.40 SP02), read more in Tips for Note 1823174
2074801 Dumps and Issues with special InfoObjects like 0FISCYEAR, 0CALMONTH... (After upgrade to 740, always check and make sure all time characteristics are activated exactly as content version. Important!)
Information for Support
In case you need to open a SAP incident and the issue affects a query, please create a simple sample query and provide the information listed in note 1904869.