Most problems reported in SAP incidents are not caused by an program error. They rather evolve from the complexity of the application and can often be solved by changing stettings or definitions. This page should help you to solve issues by your own or get faster a solution from the support, respectivelly. It addresses the following points:
Is the chosen component the right one?
Which background information is important, what can be checked?
List of common problems and FAQs.
List of the most important coding corrections for this component.
What does the SAP Support team need ?
Is this component the correct one ?
This component deals with the OLAP cache. Typical problems are
query delivers wrong results if OLAP cache is used
query does not use cache objects as expected (which might lead toa bad query performance)