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SAP BusinessObjects Mobile BI related ADAPTs

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SAP Mobile BI related ADAPT Information

This page lists Problem Reports found by the North American (NA) Mobile BI Support team. It shows the description of undesired behavior and the fix milestone the issue is corrected under. Please understand that this is not a list of all ADAPTs that are out for the specific Support Pack and/or Patch. It only lists the ADAPTs raised to development by the Mobile BI support teams that specifically apply to 'SAP Mobile BI' issues of BI 4.0.

NOTE: The best way to utilize this page is do a "Ctrl F" to search for specific terms as the list is quite large.

If you find an ADAPT you think may match an issue you are seeing, you can likely find a KBA on it by searching for the Problem Report ID (the ADAPT number) in the SAP Service Marketplace, which will provide more information on the problem and workflow to replicate the problem. As an experiment, the ADAPTs are linked to pass the ADAPT number automatically to a KBA search. If a KBA exists for that ADAPT number, it will be displayed in the search results.

If you have questions regarding any of the below fixed issues, please create a post on the SCN forums referencing the Problem Report ID (ADAPT), link: BI Platform

 

Support Pack 5 (SP05)

Fixed issues in SP05

 

 Problem Report IDSynopsis 
 ADAPT01662704  

 Deployment of “MobileBIService” on Weblogic 11 (10.3.3) can fail, if it is done as archive (.war) form.

Solution

1. Set the following elements to true under the <container-descriptor> section of weblogic.xml file.

    • <show-archived-real-path-enabled>
    • <prefer-web-inf-classes>

2. Copy MobileBIService folder from <BOE_Install_Folder>\SAP BusinessObjects\SAP BusinessObjects Enterprise XI4.0\warfiles\webapps to your system local drive.

  3. Copy the weblogic.xml file configured in step 1 to the MobileBIService\WEB-INF folder.

  4. Open the administration console of WebLogic and perform the following sub steps:

    1.   Choose Deployments > Install.
    2.   In the Path field, access the parent folder of the “MobileBIService” folder created in step 3
    3. Choose MobileBIService folder
    4. Choose Next.
    5. Choose Install this deployment as an application.
    6. Choose Next.
    7. Select the desired deployment targets.
    8. Choose Next.
    9. Choose Next.
    10. Choose Yes, take me to the deployment's configuration screen.
    11. Choose Finish.
    12. Choose Save.

ADAPT01640898

Cascading List of LOV’s report is popping with internal server error when viewed on the client for prompt on a "DateTime" field.

ADAPT01657171

Refreshing a WebI document based on a BEx query, it fails if its prompts have a default value and the List of values for the prompts has more than one level.

ADAPT01665956

Having a line break in table text wraps the table by default in Mobile BI

ADAPT01661699

 

When you try to refresh more than once Web Intelligence chart in the Mobile BI application, the following error message appears: Data not available

ADAPT01675905

 

When a Web Intelligence report is viewed on BlackBerry device using Mobile client application, the font size of the report appears different from the standard Font.

ADAPT01673292

On a Dashboard the indicator of half gauge is not on the right position in Mobile BI.

ADAPT01676287

When browsing reports in “mobile ready documents”, the reports are sorted differently each time the list is viewed. This is also observed if you refresh the document list.

ADAPT01677476

On opening a document using OpenDoc link for fourth time on your BlackBerry device, the following error appears “Either iDocID or SDocName parameters must be specified”.

ADAPT01677968 

Parameter passing does not work for Opendocuments on iPad device

ADAPT01678630

When design dashboard, if the region format is using "," as the decimal point, the percentage in tooltip of pie chart is shown incorrectly in mobile.

ADAPT01644795

Crystal report after saving to localstore in MOBI client on BlackBerry device is not getting opened

ADAPT01678009

OpenDocument link designed to pass a key object using the lsI parameter does not pass any value to the child report's prompt resulting in incorrect or no data.

ADAPT01680438

Performance issue on Blackberry Mobile client application when compared to WebI on BI Launchpad

ADAPT01678468

In the SAP BusinessObjects Mobile app for iOS, when a Web Intelligence document invokes a prompt enabled Web Intelligence document (target) using OpenDocument, the prompt parameters do not work in the OpenDocument URL.

ADAPT01681466

Users encounter performance issues with the "Refresh on Open" feature (for BI documents) in the SAP BusinessObjects Mobile application for iOS

ADAPT01679298

In a Web Intelligence report viewed using the SAP Mobile BI app for iOS, if a report object has a title that ends in a special character, the title will display “#SYNTAX”. To resolve this issue, add a space after the special character.

ADAPT01688659

When Web Intelligence reports are refreshed in the SAP BI application, cascading prompts do not work as expected.

ADAPT01688747MOB00082 error when optional prompt is left blank on SAP Mobile for BlackBerry
ADAPT01690304

When logging in with two different iPads with two different users to the same SAP BI4.0 Mobile Server using SAP Authentication at the same time, MUST NOT get users mixed up

ADAPT01693730

While working with the Mobile client application, the Web Intelligence document prompts to enter invalid number of input values.

ADAPT01682775

If there are more than two level hierarchy list of values (lov) in Web Intelligence document, iPad BI mobile only shows until second level of lov.

ADAPT01692958

When a user who only has View rights opens a Web Intelligence report on SAP BI app for iOS the refresh button is visible. When the user taps the Refresh button 'Internal Server error' is displayed, which does not alert that user that they received an error due to insufficient rights

ADAPT01694498Add column in score card, modify the font size. Preview in mobile, the score card is blank
ADAPT01697939

In the BI documents based on hierarchical prompts, selecting list of values (LOVs) on the fourth level of hierarchy does not fetch any data.

ADAPT01689154

The logs of the Explorer webapp and the BI Mobile webapp are not working.

ADAPT01706954

CR rotated text could not be rendered in MOBI because BOE doesn't know what type of browser the MOBI uses.

 

Support Pack 6 (SP06)

Fixed issues in SP06

 

 Problem Report IDSynopsis
ADAPT01688747MOB00082 error when optional prompt is left blank on SAP Mobile for BlackBerry
ADAPT01690304IPad Session Handling - Data Safety
ADAPT01690946General Server Failure inbox listing
ADAPT01693380

The Open doc target doc does not open as PDF if the target doc is not part of Mobile category but PDF enabled

ADAPT01679298

In a Web Intelligence report viewed using the SAP Mobile BI app for iOS, if a report object has a title that ends in a special character, the title will display “#SYNTAX”. To resolve this issue, add a space after the special character.

ADAPT01688659

When Web Intelligence reports are refreshed in the SAP BI application, cascading prompts do not work as expected.

ADAPT01693730

While working with the Mobile client application, the Web Intelligence document prompts to enter invalid number of input values.

ADAPT01694045

If there is no "Custom" folder in Tomcat/Webapps/MobiServer/WEB-INF/config/ folder, the Server.properties should obtain values from default folder.

ADAPT01696900

While refreshing Web Intelligence reports in the SAP BI app on iPad devices, if default values for Month or Year are used in the prompt, the application returns the following error "An internal error occurred while calling 'processDPCommandsEx' API. (Error:
ERR_WIS_30270)"

ADAPT01697939

In the BI documents based on hierarchical prompts, selecting list of values (LOVs) on the fourth level of hierarchy does not fetch any data.

ADAPT01694498Add column in score card, modify the font size. Preview in mobile, the score card is blank.
ADAPT01689154The logs of the Explorer webapp and the BI Mobile webapp are not working
ADAPT01706616

SAP BI mobile app gives the error WIS 30270 when accessing a linked child report via "Use document default" option on WebI

ADAPT01709314

On mobile devices, in Scorecard and List View components, values are not updated if the new values are less than the old values.

ADAPT01710375

On mobile devices, when clicking a row multiple times in List View and Scorecard components, data insertion is not triggered.

ADAPT01711902

Webi report in Android displays "answerPromptsEx API" error with date prompt when report is refreshed from the Android based device with Chinese locale.

 

Support Pack 7 (SP07)

Fixed issues in SP07

 

Problem Report IDSynopsis
ADAPT01696900

While refreshing Web Intelligence reports in the SAP BI app on iPad devices, if default values for Month or Year are used in the prompt, the application returns the following error "An internal error occurred while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270)"

Solution
Install BI 4.0 SP07 Patch 1
ADAPT01694498

Add column in score card, modify the font size. Preview in mobile, the score card is blank.

Solution
Install BI 4.0 SP07 Patch 1
ADAPT01689154

The logs of the Explorer webapp and the BI Mobile webapp are not working.

Solution
Install BI 4.0 SP07 Patch 1
ADAPT01697939

In the BI documents based on hierarchical prompts, selecting list of values (LOVs) on the fourth level of hierarchy does not fetch any data.

Solution
Install BI 4.0 SP07 Patch 2
ADAPT01706616

SAP BI mobile app gives the error WIS 30270 when accessing a linked child report via "Use document default" option on WebI

Solution
Install BI 4.0 SP07 Patch 4

 

Support Pack 8 (SP08)

Fixed issues in SP08

 

Problem Report IDSynopsis
ADAPT01706616

SAP BI mobile app gives the error WIS 30270 when accessing a linked child report via "Use document default" option on WebI

Solution
Install BI 4.0 SP08 Patch 1
ADAPT01706954

 The rotated text of a Crystal Reports document does not appear as expected (in the SAP BI app), when the iPad device orientation is changed (from portrait to landscape and vice versa) because the BI platform does not know the browser type that the application uses.

Solution
Install BI 4.0 SP08 Patch 1
ADAPT01710375

On mobile devices, when clicking a row multiple times in List View and Scorecard components, data insertion is not triggered.

Solution
Install BI 4.0 SP08 Patch 1
ADAPT01709314

On mobile devices, in Scorecard and List View components, values are not updated if the new values are less than the old values.

Solution
Install BI 4.0 SP08 Patch 2
ADAPT01715220

Language packs are not getting installed with Mobi

Solution
Install BI 4.0 SP08 Patch 3

 

Support Pack 9 (SP09)

Fixed issues in SP09

 

Problem Report IDSynopsis
ADAPT01715220

Language packs are not getting installed with Mobi

Solution
Install BI 4.0 SP09 Patch 1
ADAPT01715213

The -webkit-transform:scale(0) CSS style may cause UIWebView crash on iOS7+iPad4. Dashboards use this style to hide tab within tabset and will cause insufficient memory issue.

Solution
Hide dashboards container components by using display:none instead of -webkit-transform:scale(0)
ADAPT01706616

SAP BI mobile app gives the error WIS 30270 when accessing a linked child report via "Use document default" option on WebI

Solution
Install BI 4.0 SP09

 

 

 

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