The BI Platform Support Tool is a Java based utility used by support engineers, consultants, and BI administrators. It is designed for supporting many aspects of the BI Platform and simplifies the process of reporting on the landscape configuration, performing root cause analysis tasks, and delivering performance optimization and go-live services. This tool is free of charge and will be maintained with enhancements and corrections for the foreseeable future. Meet the team behind this tool.
! IMPORTANT ! Regarding recent Log4j 2.x security vulnerability CVE-2021-44228, BI Platform Support Tool utilizes the same log4j version (1.2.6) as BI Platform. Therefore it is not affected. For more information see KBA 3129956 - CVE-2021-44228 - BusinessObjects impact for Log4j vulnerability.
|Newest Release Version||Version||Release Date||Link||Documentation|
SAP BI Platform Support Tool
Note: This version requires an update to Host Agent 7.21 Patch 45 or above
|March 29, 2022|
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- What operating systems are supported for the BIPST 2.1 client version?
- What operating systems are supported for the BIPST 2.1 shell version?
Currently, Redhat, Suse, Solaris have been tested and validated
What are the minimum hardware requirements for the BIPST 2.1 client?
- 4GB available RAM
- 1GB available disk space
- Why is text too large to fit inside the UI elements?
See Getting Started with the Windows client version
If Windows scaling does not fix the issue, an additional zoom setting is available from the preferences menu
- Is SSL Communication supported?
SSL is supported for Corba, JMX, and Host Agent communications. Refer to 10. Security Guide#10.SecurityGuide-SecuringCommunications
- What is the performance impact of running the Landscape Analysis Report?
Some data collected from the SAP BusinessObjects BI Platform require queries to the Central Management Server (CMS). Querying the CMS can have an impact on system performance however, generally the BI Platform Support Tool queries are optimized and very quick. In a tuned system, it should not cause any issues.
Refer to the table below to understand which analysis types have a performance impact. Those analysis types that produce more load on the CMS can be run during off business hours if required.Analysis TypePerformance FootprintMore info
Server & Services None Content None to Low In CMS systems with more than 250,000 objects you may notice a small impact on the CMS while the CMS is counting objects License Key None Hardware None Queries SAP Host Agent which has very little to no impact on the BI system Schedule None to Medium In CMS systems with a large amount of scheduled instances, you may notice a small impact on the CMS while the queries are running Semantic Layer None to Medium In CMS systems with over 250,000 objects you may notice a small impact on the CMS while the CMS is fetching semantic layer info Patch History None Queries SAP Host Agent which has very little to no impact on the BI system Web Application Server Analysis None Queries Tomcat JMX which has very little to no impact on the BI system Timeouts None BI Applications None Server Groups None to Medium In CMS systems containing large number of Server Groups and reports, you may notice a small impact when finding reports associated with the Server Groups Auditing None
- What application servers are supported for Web Application Server analysis (JMX) report?
At this time, only Apache Tomcat is supported. Support for Websphere and Weblogic are on the road map for a future version.
- Frequently Asked Questions about the SAP Host Agent
SAP Host Agent - Frequently Asked Questions
- How do I report an issue or request an enhancement?
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