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This page lists the current known issues that exist between Webi in BI 4.0 and the Oracle JRE for Java 7 and Java 8 along with associated knowledge base articles and work arounds.  

Java 7 Update 45 issues

 

Do you want to run this application?  Pop up

When the JRE security setting is set to “High”:

When launching the Rich Internet Application, a pop up window “Do you want to run this application?” appears with the messages “This application will run with unrestricted access which may put your computer and personal information at risk. Run this application only if you trust the location and publisher above” and “This application will be blocked in a future Java Security update because the JAR file manifest does not contain the Permissions attribute. Please contact the Publisher for more information."

The error message in BI 4.0

                 

Clicking the Run button allows the applet to launch.

This issue is covered by KB 2013140

This issue can be worked around by setting the Java security setting to Medium instead of High.

This issue was fixed in the following versions:

BI 4.0

  • SP06 Patch 10
  • SP07 Patch 5
  • SP08 Patch 2
  • SP09

If these cannot be installed changing the java security setting to Medium is the resolution.

Allow access to the following application from this web site? Pop up

When launching or closing the web intelligence java panel (RIA) the following warning appears:

This web site is requesting access and control of the Java application shown above. Allow access only if you trust the website and know that the application is intended to run on this site.

You can click either Allow or Do Not Allow and the applet will still run.

This issue is covered by KB 1930493

This issue is resolved in the following releases:

BI 4.0

  • SP06 Patch 10
  • SP07 Patch 5
  • SP08 Patch 1
  • SP09

There are a few work arounds available for this issue.

  • Do not install Java 1.7.0_45, or revert to an earlier version
  • Simply by-pass this issue by clicking the "Allow" button to dismiss the pop-up, however the same window will re-appear the next time the applet is launched.
  • Disable new security feature included with Java 1.7.0_45: Java 1.7.0_45 includes a new Java Control Panel which is accessible only via the windows start menu clicking on "Configure Java". This new control panel with provide a new security tab with a slider and a checkbox for security settings. By deselecting "Enable Java content in the browser" this warning will no longer appear, but the Java Viewer/RIA will continue to work.

 

Unspecified error invoking method or accessing property “onChangeDocID”

When creating a new webi document in BI Launchpad and you refresh the report, you see the following error:

This issue is covered by KB 1933283

This is due to how Java implements security when using the “liveconnect” functionality.

The work around for this is to decrease the JRE security slider to Medium or move to the current Java security baseline version.

 

SecurityException: Missing required Permissions manifest attribute in main jar

When trying to open a web intelligence report in BI 4.0 you may see the following pop up:

 

This issue is covered by KB 1954432

This is resolved in the following releases:

 

BI 4.0

  • SP09

Java 7 Update 51 issues 

 

SecurityException: Missing required Permissions manifest attribute in main jar

When trying to open a web intelligence report in BI 4.0 you may see the following pop up:

 

This issue is covered by KB 1968652 for BI4.0

This is resolved in the following releases:

BI 4.0

  • SP09

A work around is to set the JRE security to Medium or try adding BI Launchpad to the exception site list feature in Java.

Java 7 Update 55 issues

 

Allow access to the following application from this web site?

When trying to open or close a web intelligence report in BI 4.0 you may see the following pop up:

This web site is requesting access and control of the Java application shown above. Allow access only if you trust the website and know that the application is intended to run on this site.

This issue is covered by KB 2006709

 

After investigation, it has been determined that this behavior is expected. This is due to the changes made by Oracle in Java 7 Update 55, as noted at

https://www.java.com/en/download/faq/release_changes.xml

Under the section "Java 7 Update 55 (7u55)" it mentions:

-Using "*" in Caller-Allowable-Codebase Attribute:If a stand-alone asterisk (*) is specified as the value for the Caller-Allowable-Codebase attribute, then calls from JavaScript code to RIA will show a security warning, and users have the choice to allow the call or block the call.

In Web Intelligence, the asterisk (*) is used for the Caller-Allowable-Codebase Attribute.

Workaround:

Checking "Do not show this again for this app and web site." and clicking "Allow" will allow you to use the applet, or close the applet, depending on the workflow.

Java 7 Update 60 issues

 

Allow access to the following application from this web site?

When trying to open or close a web intelligence report in BI 4.0 you may see the following pop up:

This web site is requesting access and control of the Java application shown above. Allow access only if you trust the website and know that the application is intended to run on this site.

This issue is covered by KB 2006709

 

After investigation, it has been determined that this behavior is expected. This is due to the changes made by Oracle in Java 7 Update 55, as noted at

https://www.java.com/en/download/faq/release_changes.xml

Under the section "Java 7 Update 55 (7u55)" it mentions:

-Using "*" in Caller-Allowable-Codebase Attribute:If a stand-alone asterisk (*) is specified as the value for the Caller-Allowable-Codebase attribute, then calls from JavaScript code to RIA will show a security warning, and users have the choice to allow the call or block the call.

In Web Intelligence, the asterisk (*) is used for the Caller-Allowable-Codebase Attribute.

Workaround:

Checking "Do not show this again for this app and web site." and clicking "Allow" will allow you to use the applet, or close the applet, depending on the workflow.

Java 7 Update 65 issues

 

Allow access to the following application from this web site?

When trying to open or close a web intelligence report in BI 4.0 you may see the following pop up:

This web site is requesting access and control of the Java application shown above. Allow access only if you trust the website and know that the application is intended to run on this site.

This issue is covered by KB 2006709

 

After investigation, it has been determined that this behavior is expected. This is due to the changes made by Oracle in Java 7 Update 55, as noted at

https://www.java.com/en/download/faq/release_changes.xml

Under the section "Java 7 Update 55 (7u55)" it mentions:

-Using "*" in Caller-Allowable-Codebase Attribute:If a stand-alone asterisk (*) is specified as the value for the Caller-Allowable-Codebase attribute, then calls from JavaScript code to RIA will show a security warning, and users have the choice to allow the call or block the call.

In Web Intelligence, the asterisk (*) is used for the Caller-Allowable-Codebase Attribute.

Workaround:

Checking "Do not show this again for this app and web site." and clicking "Allow" will allow you to use the applet, or close the applet, depending on the workflow.

Blank Page when trying to launch the Webi applet

When trying to open a web intelligence report in BI 4.1 you see a blank page appear instead of seeing the applet load.

This issue is covered by KB 2049835

The Java cache is corrupted.

  1. Go to the following location: C:\users\<username>\app data\locallow\ and delete the 'Sun' folder. [This will delete the java cache]
  2. Launch Web Intelligence again and JRE will recreate this folder.
  3. Now Web Intelligence application loads without any issues.

Java 8 issues

 

StringIndexOutOfBoundsException:String index out of range: 6

When launching the RIA in BI 4.1, you get an “Error. Click for details” message and when you click on it, you get the following error:

 

This issue is covered by KB 1993468

This is resolved in the following releases:

BI 4.0

  • SP07 Patch 10
  • SP08 Patch 6
  • SP09 Patch 2
  • SP10

 

All Java versions older than the latest available with Internet Explorer

 

Java(TM) was blocked because it is out of date and needs to be updated.

 

 

This issue is covered by Note 2065970

This issue is by design behavior for Internet Explorer with all but the most recent versions of Java from Java 4 and on.

Clicking the Run this time button does not run Web Intelligence, but returns you to the Infoview/BI Launchpad home page.

This has been forwarded to Development for further investigation

Permanent Fix #1: Update the version of JAVA using the option on the warning bar

Permanent Fix #2: If the CMC, InfoView / BI Launchpad web sites belong to the Local Intranet Zone or the Trusted Sites Zone, there should be no issues launching the applet if one of the affected Java Runtime Environment versions are installed.

 

Chrome 42 and newer

 

"This plug-in is not supported" when trying to launch the Webi Applet 

This issue is covered by Note 2156305

This issue is by design behavior for Chrome 42 and newer as the NPAPI has been disabled by default.

You can enable it temporarily by putting the following line into the address bar and hitting Enter:

chrome://flags/#enable-npapi

then restarting Chrome

There is currently no permanent solution to this issue as it an issue with Chrome and not Web Intelligence

 

Firefox 52.0 and newer

 

"This plug-in is not supported" when trying to launch the Webi Applet 

This issue is covered by Note 2156305

This issue is by design behavior for Firefox 52.0 and newer as the NPAPI has been disabled by default.

There is currently no solution to this issue as it an issue with Firefox and not Web Intelligence.

Work arounds are to either use the HTML viewer, Web Intelligence Rich Client, or Internet Explorer.

 

Issues Separated by Product Version

 

Click here to see known issues with product versions:

XI 3.1 Known Java Issues

BI 4.1 Known Java Issues

 

 

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