This page lists the current known issues that exist between Webi in BI 4.1 and the Oracle JRE for Java 7 and Java 8 along with associated knowledge base articles and work arounds.  

Java 7 Update 45 issues

Do you want to run this application?  Pop up

When the JRE security setting is set to “High”:

When launching the Rich Internet Application, a pop up window “Do you want to run this application?” appears with the messages “This application will run with unrestricted access which may put your computer and personal information at risk. Run this application only if you trust the location and publisher above” and “This application will be blocked in a future Java Security update because the JAR file manifest does not contain the Permissions attribute. Please contact the Publisher for more information."

The error message in BI 4.1:

Clicking the Run button allows the applet to launch.

This issue is covered by KB 2013140

This issue can be worked around by setting the Java security setting to Medium instead of High.

This issue was fixed in the following versions:

BI 4.1

• SP01 Patch 4
• SP02 Patch 2
• SP03

Until these are released, changing the java security setting to Medium is the resolution.

Allow access to the following application from this web site? Pop up

When launching or closing the web intelligence java panel (RIA) the following warning appears:

This web site is requesting access and control of the Java application shown above. Allow access only if you trust the website and know that the application is intended to run on this site.

You can click either Allow or Do Not Allow and the applet will still run.

This issue is covered by KB 1930493

This issue is resolved in the following releases:

BI 4.1

• SP01 Patch 4
• SP02 Patch 1
• SP03

There are a few work arounds available for this issue.

• Do not install Java 1.7.0_45, or revert to an earlier version
• Simply by-pass this issue by clicking the "Allow" button to dismiss the pop-up, however the same window will re-appear the next time the applet is launched.
• Disable new security feature included with Java 1.7.0_45: Java 1.7.0_45 includes a new Java Control Panel which is accessible only via the windows start menu clicking on "Configure Java". This new control panel with provide a new security tab with a slider and a checkbox for security settings. By deselecting "Enable Java content in the browser" this warning will no longer appear, but the Java Viewer/RIA will continue to work.

Unspecified error invoking method or accessing property “onChangeDocID”

When creating a new webi document in BI Launchpad and you refresh the report, you see the following error:

This issue is covered by KB 1933283

This is due to how Java implements security when using the “liveconnect” functionality.

The work around for this is to decrease the JRE security slider to Medium or move to the current Java security baseline version.

SecurityException: Missing required Permissions manifest attribute in main jar

When trying to open a web intelligence report in BI 4.1 you may see the following pop up:

This issue is covered by KB 1954432

This is resolved in the following releases:

BI 4.1

• SP01 Patch 4
• SP02 Patch 1
• SP03

Application Blocked by Security Settings or The application cannot be run

When trying to open a web intelligence report in BI 4.1 you may see the following pop up:

Your security settings have blocked a self-signed application from running

This issue has been seen on BI 4.1 SP01 with Java security set to high.

Changing the security setting to Medium resolves the issue.

This issue is covered by KB 2017479 for BI4.1

This should be resolved in the following releases:

BI 4.1

• SP01 Patch 4
• SP02 Patch 1
• SP03

Unspecified error invoking method or accessing property “onChangeDocID”

When creating a new webi document in BI Launchpad and you refresh the report, you see the following error:

This issue is covered by KB 1933283, but is not resolved for Java 7 Update 45. There is no fix for this for that version of Java.

This is due to how Java implements security when using the “liveconnect” functionality.

The work around for this is to decrease the JRE security slider to Medium or move to the current Java security baseline version.

Java 7 Update 51 issues

Unspecified error invoking method or accessing property “onChangeDocID”

When creating a new webi document in BI Launchpad and you refresh the report, you see the following error:

This issue is covered by KB 1933283

This issue is resolved in the following releases:

BI 4.1

• SP01 Patch 4
• SP02 Patch 1
• SP03

This is due to how Java implements security when using the “liveconnect” functionality.

The work around for this is to decrease the JRE security slider to Medium or move to the current Java security baseline version.

SecurityException: Missing required Permissions manifest attribute in main jar

When trying to open a web intelligence report in BI 4.1 you may see the following pop up:

This issue is covered by KB 1968652 for BI4.1

This is resolved in the following releases:

BI 4.1

• SP01 Patch 4
• SP02 Patch 1
• SP03

Until one of these is applied, the work around is to set the JRE security to Medium or try adding BI Launchpad to the exception site list feature in Java.

Application Blocked by Security Settings or The application cannot be run

When trying to open a web intelligence report in BI 4.1 you may see the following pop up:

Your security settings have blocked a self-signed application from running

This issue has been seen on BI 4.1 SP01 with Java security set to high.

Changing the security setting to Medium resolves the issue.

This issue is covered by KB 2017479 for BI4.1

This should be resolved in the following releases:

BI 4.1

• SP01 Patch 4
• SP02 Patch 1
• SP03

Java 7 Update 55 issues

Allow access to the following application from this web site?

When trying to open or close a web intelligence report in BI 4.1 you may see the following pop up:

This web site is requesting access and control of the Java application shown above. Allow access only if you trust the website and know that the application is intended to run on this site.

This issue is covered by KB 2006709

After investigation, it has been determined that this behavior is expected. This is due to the changes made by Oracle in Java 7 Update 55, as noted at

https://www.java.com/en/download/faq/release_changes.xml

Under the section "Java 7 Update 55 (7u55)" it mentions:

In Web Intelligence, the asterisk (*) is used for the Caller-Allowable-Codebase Attribute.

Workaround:

Checking "Do not show this again for this app and web site." and clicking "Allow" will allow you to use the applet, or close the applet, depending on the workflow.

Java 7 Update 60 issues

Allow access to the following application from this web site?

When trying to open or close a web intelligence report in BI 4.1 you may see the following pop up:

This web site is requesting access and control of the Java application shown above. Allow access only if you trust the website and know that the application is intended to run on this site.

This issue is covered by KB 2006709

After investigation, it has been determined that this behavior is expected. This is due to the changes made by Oracle in Java 7 Update 55, as noted at

https://www.java.com/en/download/faq/release_changes.xml

Under the section "Java 7 Update 55 (7u55)" it mentions:

In Web Intelligence, the asterisk (*) is used for the Caller-Allowable-Codebase Attribute.

Workaround:

Checking "Do not show this again for this app and web site." and clicking "Allow" will allow you to use the applet, or close the applet, depending on the workflow.

Java 7 Update 65 issues

Allow access to the following application from this web site?

When trying to open or close a web intelligence report in BI 4.1 you may see the following pop up:

This web site is requesting access and control of the Java application shown above. Allow access only if you trust the website and know that the application is intended to run on this site.

This issue is covered by KB 2006709

After investigation, it has been determined that this behavior is expected. This is due to the changes made by Oracle in Java 7 Update 55, as noted at

https://www.java.com/en/download/faq/release_changes.xml

Under the section "Java 7 Update 55 (7u55)" it mentions:

In Web Intelligence, the asterisk (*) is used for the Caller-Allowable-Codebase Attribute.

Workaround:

Checking "Do not show this again for this app and web site." and clicking "Allow" will allow you to use the applet, or close the applet, depending on the workflow.

Java 7 Update 75, 76, and 79 issues

Slow Performance when launching the Web Intelligence Applet Interface

When trying to open a web intelligence report in BI 4.1 using the above versions of the JRE, the time to open the applet is considerably more than in older JRE versions.

This issue is covered by KB 2134823

After investigation, it has been determined that this behavior is due to performance issues in the recent JRE versions. There is nothing we can fix from our end and we have to wait for a fix in the JRE itself.

https://bugs.openjdk.java.net/browse/JDK-8071711

Workaround:

The only work around would be to either try and use an older version of the JRE or using the HTML interface.

NOTE:

Since it is still an issue in 7 update 79, it will not be fixed in any supported version of the JRE as we only support public releases and update 79 was the final one

Blank Page when trying to launch the Webi applet

When trying to open a web intelligence report in BI 4.1 you see a blank page appear instead of seeing the applet load.

This issue is covered by KB 2049835

The Java cache is corrupted.

1. Go to the following location: C:\users\<username>\app data\locallow\ and delete the 'Sun' folder. [This will delete the java cache]
2. Launch Web Intelligence again and JRE will recreate this folder.
3. Now Web Intelligence application loads without any issues.

Java 8 issues

StringIndexOutOfBoundsException:String index out of range: 6

When launching the RIA in BI 4.1, you get an “Error. Click for details” message and when you click on it, you get the following error:

This issue is covered by KB 1993468

This is resolved in the following releases:

BI 4.1

Java 8 update 11 issues

No known issues with the latest maintenance releases of BI 4.1 

Java 8 Update 31 and 45

Slow Performance when launching the Web Intelligence Applet Interface

When trying to open a web intelligence report in BI 4.1 using the above versions of the JRE, the time to open the applet is considerably more than in older JRE versions.

This issue is covered by KB 2134823

After investigation, it has been determined that this behavior is due to performance issues in the recent JRE versions. There is nothing we can fix from our end and we have to wait for a fix in the JRE itself.

https://bugs.openjdk.java.net/browse/JDK-8071711

Workaround:

The only work around would be to either try and use an older version of the JRE or using the HTML interface.

All Java versions older than the latest available with Internet Explorer

Java(TM) was blocked because it is out of date and needs to be updated.

This issue is covered by Note 2065970

This issue is by design behavior for Internet Explorer with all but the most recent versions of Java from Java 4 and on.

Clicking the Run this time button does not run Web Intelligence, but returns you to the Infoview/BI Launchpad home page.

Issues Separated by Product Version

Click here to see known issues with product versions:

XI 3.1 Known Java Issues

BI 4.0 Known Java Issues