Purpose

The purpose of this page is to consolidate and proactively provide information around Web Intelligence Rich Internet Application applet (RIA) and the Oracle Java Runtime environment. 

Overview

With each recent release and version of the Oracle Java Runtime Environment / Java Virtual Machine, there have been some changes in behavior and issues seen in the Web Intelligence Rich Internet Application applet within SAP Business Intelligence BI4.0 and BI4.1 and Java Applet in SAP Business Objects Enterprise XI 3.1.

Issues observed range from pop-up windows that can be dismissed to errors that prevent the RIA/Java Applet from launching.

If you have any comments or would like to provide feedback, please login to SCN and use the comments section at the bottom of the page.

What versions of the Java Runtime Environment are supported?

The Supported Platforms (PAM) documents contain the latest information about JRE/JVM support in BI 4.0, BI 4.1, and XI 3.1.

XI 3.1 Supported Platforms (PAM):

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/80f13ce0-8fa0-3110-e599-e3c68bd3f0d7?QuickLink=index&overridelayout=true&59180354546269

BI 4.0 Supported Platforms (PAM):

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f0134dbb-8f10-3010-5084-cf90dbb35284?QuickLink=index&overridelayout=true&58879706677537

BI 4.1 Supported Platforms (PAM):

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/507d3365-009b-3010-04b0-e5abc8f00c91?QuickLink=index&overridelayout=true&58879706677981

BI 4.2 Supported Platforms (PAM):

https://support.sap.com/content/dam/library/ssp/infopages/pam-essentials/SBOP_BI_42.pdf

These same documents can also be accessed through the Essentials section of the PAM 2.0 pages for XI 3.1, BI 4.0 and BI 4.1 (go to https://support.sap.com/release-upgrade-maintenance/pam.html and click on the "Display all product versions" button and  search for BI 4.2, BI 4.0, BI 4.1 or XI 3.1).

This topic is also discussed in KB 2012045 - What is the Support policy for Java Client Runtime

Please note:

- Only 32-bit browsers are supported, except for Safari on OS X, which is only available as a 64-bit browser

- For IE10 and IE 11, this means “Enhanced Protected Mode” (64-bit content processes) is not supported. The IE10/IE11 application itself (the “Manager” process) is always 64-bit on 64-bit systems and this is supported.

- Support for Oracle Java 6 has been deprecated as of December 31, 2013. 

- Starting with BI 4.1 SP03 Java 1.6 is no longer supported. Starting with BI 4.1 Support Pack 04, JRE 1.6 will not longer work at all with the Webi applet. BI Launchpad will redirect you to the Java homepage to download Java 1.7. There is no work around for this. 

Issues separated by product version

Click here to see known issues with each product version:

XI 3.1 Known Java Issues

BI 4.0 Known Java Issues

BI 4.1 Known Java Issues

BI 4.2 Known Java Issues