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This page shows the following:

  1. General tips
  2. Search tips
  3. Errors you can safely ignore (they are expected)
  4. Errors you should take note of (they are not typically expected)

For log files found at C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\logging.

General tips

When setting the log level to 'Unspecified' the log will generate only Assert errors (|E| and some others with 'Assert' failures). These are generally not useful or helpful as you do not know what happened before it, or the workflow that lead up to that event.

Before deleting logs, stop the 'BI Platform Server Service'. Stopping the service will allow the files to be deleted as they are no longer being held open.

Generic Search tips

General 'generic' search strings: (for specific issues, please see the table "Errors you should take note of (they are not typically expected)" below)

 

Search StringDescription
|E|Exceptions
Failed 
not found 

Errors you can safely ignore (they are expected)

Log entryDescription of why this is safe to ignore

 

 

Errors you should take note of (they are not typically expected)

Log entryDescription of issueAction to resolve

 

  
   
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