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The <Service_name> can include:

  • LCMSchedulingService_CHILD<Child_Number>
  • WebIJavaSchedulingService_CHILD<Child_Number>
  • VisualDiffJavaSchedulingService_CHILD<Child_Number>
  • Destination Configuration Service
  • Replication Service
  • Crystal Reports Scheduling Service
  • Security Query Scheduling Service
  • Destination Delivery Scheduling Service
  • Users and Groups Import Scheduling Service
  • Authentication Update Scheduling Service
  • Platform Search Scheduling Service
  • Publication Scheduling Service
  • Probe Scheduling Service

This page shows the following:

  1. General tips
  2. Search tips
  3. Errors you can safely ignore (they are expected)
  4. Errors you should take note of (they are not typically expected)

for log files found at C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\logging

General tips

When setting the log level to 'Unspecified' the log will generate only Assert errors (|E| and some others with 'Assert' failures). These are generally not useful or helpful as you do not know what happened before it, or the workflow that lead up to that event.

Before deleting logs, stop the 'BI Platform Server Service'. Stopping the service will allow the files to be deleted as they are no longer being held open.

Search tips

Good search strings:

|E||Fatal|

Errors you can safely ignore (they are expected)

Log entryDescription of why this is safe to ignore

 

 

Errors you should take note of (they are not typically expected)

Log entryDescription of issueAction to resolve

|B52D6EBDD99C44129FFA35F2013A720225de|2014 05 23 16:36:58.314|+0100| |Fatal|  | | |jobserver_BI4.AdaptiveJobServer_LCMSchedulingService_CHILD0| 2528|  29|ORBacus:ThreadPerRequest:Dispatcher| |2358|0|4|2|CMC.WebApp|bi4:1096:96.2250:1|CMS.runJobs|localhost :2692:2896.3582:1|.run|bi 4:2528:29.8:1|Cog7H7XL5UDFrx9iE_zR5XQ8c8||||||||| com.businessobjects.lcm.utilities.LCMLogger||ImportFailedcom.businessobjects.sdk.biar.BIARException$SDKException: CE SDK Exception occurred : 'Could not open the file C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\FileStore\Input\a_074\055\000\14154\_aatltddxclhahj7nslfpogu-guid[avajomninxrcigmvgxkji2i].wid.' (FWM 04002)

Can't open or access a file. The file may not exist, access permissions problem.

Check file exists, check permissions.

As a workaround, create an empty file of the same name.

   
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