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Welcome to the SAP BPM wiki space.
This Wiki has the aim to help you in troubleshooting issues you might face during usage of the SAP Business Process Management (BPM), alongside sharing new and modified KBAs and notes on BPM area. This Wiki is maintained by the SAP Product Support colleagues working in BC-BMT-BPM* components so it is our experience solving incidents what we want to share here.
It does not claim to be fully complete or correct, although we try our best to keep it up-to-date. Viewer discretion is advised. Its content may be modified, updated or removed without prior notice, so we do not warranty the completeness, timeliness and accuracy of the content.
Todo Before Going Live
Following SAP Blog highlights 5 important things to check before going live with a newly designed BPM Process model:
BPM Guided Answers
Check the following KBA which links to the newly created UWL Guided Answers decision tree:
KBAs on BPM
Recently published BPM KBAs
2664624 - How to check if SAP Netweaver BPM is up and running
2664664 - Can archiving improve the BPM System Performance
2626016 - NWDS Versions - BPMN compiler compatibility list
2651786 - Createdby field is blank in BPM Inbox
2619623 - Stuck Process Instances - BPM Actions in status Queue
2600886 - oData service for BPM does not return list of Potential Owners
2587139 - BPM System Overview - Understanding the Number of Processes
2588631 - BPM task launched with http://hostname:50000 from UWL when using SAPUI5 UI
2568624 - SSL/HTTPS communication between Process Composer and NW Server
2511609 - BPM Notification emails not sent
Recently modified BPM KBAs
Troubleshooting guide
In which BPM functionality are you facing the error?
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Moderators:
Gabriel Cassel, Armando Zaro
WIKI Space Editor: Gabriel Cassel
SAP Community BPM Topic Page:
SAP BPM (Business Process Management)
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Documentation
Here you can find some general documentation which is useful to understand the SAP Business Process Management.
Before you can use all components of SAP NetWeaver Business Process Management (BPM) you need to perform some initial configuration steps: Configuring Business Process Management.
SAP NetWeaver Business Process Management (BPM) enables you to model, connect, compile, deploy, and maintain composite business processes: Modeling Processes with Process Composer.
SAP NetWeaver Administrator is the central administration tool for the Application Server Java (AS Java). It provides applications for monitoring, configuration, operations and troubleshooting your BPM system: Monitoring and Managing BPM Systems, Processes, and Tasks .
The process desk is a set of user interfaces and functions that enables you to manage processes and tasks and to display details on the process: Managing Processes and Tasks with the Process Desk.
Security issues that are specific to Business Process Management: Business Process Management Security Guide .
BPM KBAs & notes classified by major topics
Archiving & Deleting
Number Subject 2664664 Can archiving improve the BPM System Performance
2490409 Process Archiving using NetWeaver BPM
BPM Archiving
2358320 Archive button is disabled for some process instances [VIDEO] 2013359 New feature - Deletion of BPM processes 2367392 Missing permission error for bpm_delete_only job 2216855 Behaviour of job bpm_delete_only bpm_delete_only job ending with error 2004205 How to check if a process instance is archived or not 2094419 Unable to create collection, returncode is 598 MODIFYPATH: E 2138467 BPM process instance archiving using PBS 2217943 Performance issue when archiving and with table BC_BPEM_EL_E 2172254 How to move the archiving storage 2156064 OOM during archiving due to big process instances 2187944 Archiving BPM Process instance fails due to missing attachme 2245230 BPM API not fetching archived process instance details Process Runtime
Number Subject 2651786 Createdby field is blank in BPM Inbox
2588631 BPM task launched with http://hostname:50000 from UWL when using SAPUI5 UI
2451442 Java Scheduler job to initiate BPM process instances failing without apparent reason
1893846 Java server nodes hangs in “starting framework” as service com.sap.glx.core.svc fails 1920307 Principal Propagation BPM PI RFC not working 1869499 Token count exceeded in Process <...> The number of tokens i 1857832 Unable to open the task. Galaxy is currently in a non-operat 1852539 BPM Intermediate Message Event Fails 1892127 No Such Task Exception 2136312 BPM process instance not starting due to locale issue 2046039 BPM Memory Threshold: Number of token per process instance 2233945 Violation of PRIMARY KEY constraint 2256363 NW BPM messages not appearing in PO Message Monitor 2075882 Overriding task settings for potential owners does not work 2144323 Unable to initialize clustering context 2247999 Occurrence violated, container constrained to single mandato 1857771 BPM applications cannot be started. Service is not active on Process instances with Adobe Interactive Forms tasks going to Failed status Process Development (NWDS) & Build
Number Subject 2626016 NWDS Versions - BPMN compiler compatibility list
2568624 SSL/HTTPS communication between Process Composer and NW Server
2518636 Can't get READY status using getTaskAbstractsByLogonID() method
2475109 Unable to assign Custom Technologies UI for BPM task in NWDS
2468761 Transport NW BPM Development
1600131 NetWeaver BPM: BPMN compiler compability list 2144475 BPM compiler version does not match the runtime version 2349381 BPM the given process model was built with a NWDS or development track of a higher version error 1809220 How to export a DC 2059209 Technical Error not Available as a Boundary Event 2004272 Unable to search UI components in process composer/ Cannot a 2448499 You are not authorized to search principals from UME
Process Deployment
Number Subject 2445994 Deployment phase via SUM fails with RuntimeRepositoryException for BPEM-CONTENT
1843141 Deployment fails because the BPM compiler version does not m Administration
Number Subject 2664624 How to check if SAP Netweaver BPM is up and running
2619623 Stuck Process Instances - BPM Actions in status Queue
2587139 BPM System Overview - Understanding the Number of Processes
2549896 Total number of completed processes is different between BPM System Overview and Manage process view
2495384 Not authorized to execute this action error while launching BPM task
2452271 BPM process context data seem to be deleted
How to be balanced to one JAVA node directly How to delete either a process or a task instance Issue while Cancelling or suspending BPM
'Action failed due to system error' in BPM process monitoring
2013892 Process search in Manage Process returns an error 1868018 Edit buttons for process context data are greyed out 2138578 Deployment of sap.com/BPEM-CONTENT aborted 1985226 Missing process information in history tab 2103136 BPM toolkit cannot be installed 2221235 How to CANCEL process instances massively in BPM 2233979 Undeployment of component BPEM-BASE Database
Number Subject 1894457 Table BC_BPEM_BL_ENTRY is growing rapidly
2422269 BPM "Galaxy Base Service" is Failed and unable to start
2138627 Process instance cannot be started due to ORA-01653 error 2177606 BPM System Overview Monitor error when using Sybase DB 2223173 DB transaction logs growing up due to Java Mail Socket timeout UWL & Substitution
Number Subject 2473105 "Error while trying to retrieve task" thrown for a BPM task
1678739 How To: Substitution of BPM Tasks (Scenario Descriptions) 1922738 Opening the same task in 2 windows in UWL 1645848 "From" field is empty in UWL when BPEMUWLConnector is used 1920375 Automatic put back of BPM task in UWL on close of window 1867543 Parameter "taskId" is empty error message 2177584 Exception while deleting substitution rules after upgrade 2175807 It is not possible to remove substitution rules from BPM sys Locale error on opening BPM task ODATA Services
Number Subject 2600886 oData service for BPM does not return list of Potential Owners
2028394 The roles for using BPM OData Service in Netweaver 2037916 bpm odata Service Substitution Management 2214478 BPM Task "forbidden" issue using SAP UI5 via OData service a Analytics
Number Subject 2000304 Visual Composer for BPM Analytics with high data volume 1956645 Process Analytics BPM - Custom UDC Source Object not created 1576536 VC and BPM: Date entered coming incorrect +/-1 day 2219537 No records from BPM_MY_PROCESSES_DS or BPM_MY_TASKS_DS 2255946 Query using INITIATOR_NAME with BPM_MY_PROCESSES_DS fails Notification
Number Subject 2511609 BPM Notification emails not sent
2470798 IMAP BPM exceptions in the traces but no e-mail receiving configured
2464881 BPM mail notifications not being sent due to AuthenticationFailedException
1894586 BPM mail notification traces 2354753 BPM sent email event is not logged under history Other topics
Number Subject 1886539 Business Process Management (BPM) vs Business Process Monitoring in SolMan 1922977 You need to execute a business logic before completion of a task 2469474 Undeploy/Uninstall BPM components
1894774 BPM Mail reader for forms traces 2026750 BPM API getRunningProcessInstances() not returning everything 2445994 Deployment phase via SUM fails with RuntimeRepositoryException for BPEM-CONTENT
2626016