What is exactly the issue you are facing?
The task is assigned to a wrong user
Check specially patches for components BPEM-HIM, BPEM-PP and UWLJWF (both in local and remote system).
HOW TO CHECK YOUR SOFTWARE COMPONENT VERSION
Firstly, connect to the SAP NetWeaver Administrator at http://<server>:<port>/nwa. Then go to Configuration and Infrastructure.
There, select System Information:
Finally, select the tab Components Info and filter by BPEM. Also, you can export the list of software component versions to an excel spreadsheet:
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HOW TO FIND THE AVAILABLE FIXES
To see the corresponding fixes, go to the SAP Software Download Center. Then, make click over Support Packages & Patches and Browse Download Catalog. You can find the software components for NW BPM inside SAP NetWeaver and complementary products, SAP NetWeaver. Then you will have to select your release and entry by component BPM:
The name of the BPM components starts with BPEM. For each component, you will be able to see the dependencies and the released patches. To see which corrections have been included in each patch, make click on 'info':