Page tree
Skip to end of metadata
Go to start of metadata

Symptom

When you open the process repository, the system displays the error message Error occurred during processing the request. Log entries are created with ID: <logID>.

 


HINTS

The application com.sap.glx.nwa.core.app is not started on the server.

Recommended Action
  1. In the Process Repository: Overview screen, choose Related Links → Troubleshooting.
  2. In the Process Troubleshooting: Availability screen, choose Related Links → Start & Stop Applications.
  3. Search for the application com.sap.glx.nwa.core.app. If it is in status Stopped, select the application and choose Start → On All Instance And Set “Started” as Initial State.
  4. Choose the Java EE Services tab page and check if all the required services are running by using galaxy as the filter criteria. Perform one of the following as applicable:
  • If the service(s) are not running, create a CSN message on the component BC-BMT-BPM-SRV.
  • If the all the services are running, but the problem still exists, proceed as follows:
  1. Choose the Java EE Applications tab page.
  2. Enter glx as the filter criteria and search for all the involved applications.
  3. Check if all the applications except the one ending with .dbschema are running.
  4. If the application com.sap.glx.process.ear is not running, create a CSN message on the component BC-BMT-BPM-DSK.
  5. If any other applications (other than com.sap.glx.process.ear) are not running, create a CSN message on the component BC-BMT-BPM-SRV.
  6. Launch the Process Repository application.
  7. If the problem still exists, create a CSN message on the component BC-BMT-BPM-MON.
  • No labels