Industry:
Telecommunication
Streamlining Order Management
Business Problem
Telecommunications service providers face mounting challenges:
- Integration of processes across Operational Support Systems and Business Support Systems
- Intense competition in the telecom market
- Need to deliver new, innovative next-generation services to market faster.
- Need more business agility to address concerns around the maintainability, ownership and reuse of business processes, coupled with the need to integrate effectively with a heterogeneous range of underlying solutions as well directly with a range of suppliers and business partners.
Business Solution
With SAP NetWeaver BPM, telecommunication service providers can
- Bring products and services to market faster
- Streamline order-handling processes
- Decrease operational costs
Business Benefits
- Streamline order management with a consistent and common process spanning new and existing customers, multiple product lines, channels, business partners and suppliers, and lines of business
- Achieve flexibility with a catalog-driven, dynamic approach to order management that is independent of product offerings, technology and Operational Support Systems and Business Support applications
- Reduce operating expenses through standardized, streamlined and flexible end-to-end processes
- Increase business agility, productivity and collaboration through standards based integration to disparate Operational Support Systems and Business Support systems, including heritage applications
- Track, monitor and optimize order management processes for faster revenue recognition
Unable to render {include} The included page could not be found.