What types of BPX are there?
When organizations look for developers, they specify what type of skills this person should have. This might be a certified Java or ABAP Developer, a Database Administrator, a data warehouse specialist or a Network specialist. The same is true for the business professions. You look for a key account manager, an SVP for marketing and so on.
There is also not only one single type of BPX, but multiple of them. A BPX might be leaning more on the technology side with specific knowledge with tools, like modelers or architects, or more from the business side like a Business Analyst, or their focus is more reporting oriented by implementing complex score cards, or they are specialized in certain industry processes, or they can serve as devil's advocate, question the status quo. A BPX will have to have a combination of those skills and experiences from each area:
- (Modeling) Methodology
Whatever type the BPX is, they should be more or less hands-on to pro-actively improve business processes.
Solution Business Process Expert (SBPX)
A Solution Business Process Expert (SBPX) is familiar with the business and requirements for one or multiple industries or components. A solution is not only the solution implemented in your organization, but the solution process in the industry that your organization works in.
An SBPX should be able to abstract the solution from a specific software vendor, to better identify gaps, trends and alternative trends and approaches.
Example: an SBPX for CRM ideally has experience as CRM consultant, CRM developer or CRM business process owner. In these roles the SBPX either had insight in multiple organizations operating in this industry or using such a business solution, or at least was subscribed (and read!) the relevant CRM periodicals over a longer period of time.
Enterprise Business Process Expert (EBPX)
An Enterprise Business Process Expert (EPBX) should have a holy view of the enterprise. In order to do so EBPXs should have knowledge about the business, information systems and technology domains of the enterprise. That comprises all business components (HR, Financials,...), industries (if possible, multiple industries is even better),
This raw outline of the BPX can be accomplished by ensuring the development and gathering knowledge of multiple skill sets and tools. The following chapters will give a rough outline of what those are for BPX in an environment that's more leaning towards SAP.