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Check your system first according note:

# 1810625 - Spool list recipient is lost when you leave SM36

In case your problem persists, check your system according to note:

# 662735 - Spool list recipient disappears during rescheduling

Check the work process development traces in your system, as described in this note.

In case the mentioned  entries exist in work process development traces of your system

use and follow note:

# 1125583 - BCS: Report to correct number range objects

Execute the report:RSBCS_NUMBER_RANGE in client 000, as described in the note.

The first run execute the program with activated test flag, and follow the information of the output of the program.

In case it doesn't help you, please send a message to the component: BC-CCM-BTC

Related SAP Notes:

https://service.sap.com/sap/support/notes/1810625

https://service.sap.com/sap/support/notes/662735

https://service.sap.com/sap/support/notes/1125583
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