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Welcome to the SAP Customer Relationship Management (CRM) Wiki SAP CRM provides best-in-class functionality for marketing, sales and service. It supports customer-facing business processes across multiple interaction channels. SAP CRM enables organizations to focus on strategies for customer-driven growth and to differentiate themselves in the market by providing a superior customer experience. For more information on SAP CRM functionality and latest release: SAP CRM help
Special Webinars from the SAP CRM Global Support Team for December 2016:
The SAP CRM Global Support Team has created several important webinars in December! Please register today for the ones that you feel would increase your knowledge on the following subjects:
- Building relationships between territories and accounts - Wed, December 7, 2016, 9:30 AM – 10:30 AM EST
- CRM transaction launcher- Mon, December 12, 2016, 9:30 AM – 10:30 AM EST
- CRM survey settings and BW extraction registration- Tue, December 13, 2016, 9:30 AM – 10:30 AM EST
- CRM Enterprise Portal Integration - Thu, December 15, 2016, 9:30 AM – 10:30 AM EST
Stay tuned in 2017 for many more to follow!
If you have area within SAP CRM that you would like to be covered, just let the SAP Global CRM Team know your interests.