SCN Wiki upgrade to version 6.13 on Tuesday 19.11.2019 - beginning 07:30 am CET

During upgrade process new content will not be transported to new Wiki version


Dear SAP Community Member,
In order to fully benefit from what the SAP Community has to offer, please register at:
Thank you,
The SAP Community team.
Skip to end of metadata
Go to start of metadata

CRM Mobile applications enable sales representatives and service technicians who work in the field to use marketing, sales,
and service functions of SAP Customer Relationship Management (SAP CRM) in an offline environment.
To manage customer relationships successfully, companies that have employees working in the field must make sure that
their employees have up-to-date and complete information about the customers they visit.
In turn, new information gathered by employees in the field must be made available to other employees
who interact with the customer. Field applications provide a range of functions and integration capabilities
to meet these needs.
Sales representatives and service technicians can access and update customer relationship data on their laptop
computers and other mobile devices while they work in the field.

CRM Mobile Sales - Articles:

CRM Mobile Sales - White Papers:

Communication Station



How to:


  Top Notes:


Technology References

1 Comment

  1. Guest


    we are using CRM 7.0.

    In the area of mobile sales there seems to be no bigger improvement from SAP since years.

    What are alternatives (partner solutions) for SAP CRM sales - Mobility?

    We are searching for laptop solutions, not for smartphone solutions.

    Thank you

    Kind regards