These technologies within SAP Customer Relationship Management (SAP CRM) enable you to exchange data between various producers of data (Mobile Client, SAP ERP, and so on) and supply all components with the data required. Replication, synchronization, and distribution of data guarantees that mobile users always have access to the most up-to-date business data.
CRM Mobile Sales and Technology
This area enables you to adjust mobile laptop applications to meet your company's specific requirements. SAP provides an object-oriented, visual development environment tailored to the architecture of mobile solutions.
Groupware integration enables you to exchange business partner (contact) data and activities (appointments and tasks) between SAP CRM and a groupware application (Microsoft Outlook or IBM Lotus Notes). This capability enables users to continue to use the groupware applications that are central to their work processes, while ensuring that relevant data is made available in the SAP CRM system.
For a comparison of Client and Server Side Groupware please see the following: Comparison of the Different Groupware Integration Technologies
The following integration options are available for groupware integration: