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Shared Services Center(AIC,EIC) Forum

Blogs

Keys to Ensure a Successful SAP Employee Interaction Center Implementation by Jarret Pazahanick
What is new with the Employee Interaction Center in EHP5  by Jarret Pazahanick
Integration of the Employee Interaction Center (EIC) with Maintain Master Data (PA30) by Jarret Pazahanick
Activity Search Options within the Employee Interaction Center (EIC) by Jarret Pazahanick
How to Create an Activity within the Employee Interaction Center (EIC)
How to Implement Computer Telephony Integration (CTI) with the SAP CRM Interaction Center
Employee Interaction Center (EIC) and Solution Types
ERP Employee Interaction Center (EIC) What's New and Exciting In Enhancement Pack 4 (EHP4)
Category and Subcategory within the Employee Interaction Center (EIC)
Employee Interaction Center (EIC) and Business Information Warehouse Reporting
Choosing A Deployment Option for Employee Interaction Center
Employee Interaction Center (EIC) Integration with HCM |

HR Expert Articles

What's New and Exciting In Enhancement Package 4 for the Employee Interaction Center
Improve Your HCM Employee Interaction Center Using BW Queries and Custom Reporting
Make the Most of Your Employee Interaction Center with SLA Agreements
Make the Most of the Employee Interaction Center with an Effective Organizational Structure
Manage Employee HR Inquiries and Transactions Globally through Employee Interaction Center

CRM Expert Articles

SAP CRM 7.0: A Guide to Implementing Screen Pop for the Employee Interaction Center

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