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To keep this area clean and tidy we ask you to avoid posting questions to this document.
Should you have any questions or concerns related to hotfix content, please create a new customer incident under component CRM-CCI

How to download the packages?

  1. Go to the SAP One Support Launchpad
  2. Select "Download" from the drop-down menu, and type 51055364 in the search field
  3. Browse for the reference to the FP18 Hotfixes 1 - 8
  4. Click on the hyperlink to download

(star) Please note the above material will contain only the files for the below-mentioned hotfixes

Hotfix #

SAP Note

Affected Components

Remarks

(star) 7.0.18.13091664CEM

Email HTML style breaks Communication Panel (CP)

(star) 7.0.18.2



3134627

CEM
  • E-mail parsing fails with 'Content-Type header(s) not found'
  • OAuth error blocking email reading
  • IMAP enhancements
  • Issue with CEM DB connections
  • IMAP connection closed due pending DB transaction
  • Missing e-mail attachment
  • Incorrect number of voicemail notification retries
(star) 7.0.18.33091665SIP Bridge (SBR)

Calls are being interrupted after approx. 20 seconds

(star) 7.0.18.4

3134621Databases
  • CDT and Online Monitoring (OM) shows incorrect agent status
  • Operative DB installation fails on SQL 2014 and older
  • Monitoring DB installation fails on SQL 2012
(star) 7.0.18.53091702ECF Webserver

Java logging component Apache Log4j security issue

(star) 7.0.18.63134598 ECF Webserver

XSS vulnerability in Chat

(star) 7.0.18.73134608 ECF Webserver

SAP UI5 1.71.23 End of Cloud Provisioning-->update to 1.71.44

(star) 7.0.18.83134653OIITiming issue with CRM integration caused handled emails to be shown in queue
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