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Welcome to the SAP Customer Relationship Management (CRM) Wiki SAP CRM provides best-in-class functionality for marketing, sales and service. It supports customer-facing business processes across multiple interaction channels. SAP CRM enables organizations to focus on strategies for customer-driven growth and to differentiate themselves in the market by providing a superior customer experience.
For more information on SAP CRM functionality and latest release: SAP CRM help

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Anne Fish | Gregor Wolf| Hasan Zubairi 

SDN Forums:
SAP CRM 7.0 | Middleware (htt| General Questions| Interaction Center |
CRM Marketing | Master Data (htt| CRM Mobile Applications| People Centric User Interface |CRM Sales | CRM Service (htt|Web Channel - E-Commerce, E-Marketing, E-Service| CRM Webclient UI Framework |

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