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List of SAP Shop Sites using either B2C and/or B2B applications to fulfill their requirements

Applies to:

Live CRM, ERP Web Channel, ISA, eCommerce Shop Sites

Summary

Over the last few years, I've been compiling a list of live SAP sites to help us see how certain functions of the SAP CRM4 package we run 'should' work.  This list is by no means complete, but was found through simple search of the internet for b2c/init.do or b2b/init.do keywords

Author:  Mike Anecito

   
Company:     EIS, Inc.
Created on:    July 2, 2009
Author Bio
After 22 years in various Sales or Operations positions within the Industrial Distribution business, I was offered the chance to move into our Marketing department to help with the implementation of our CRM4 ISA sites 3 years ago.  While most of the time I have at best a Functional role, my curiosity and ability to research and find new or obscure answers to a new challenge has led to more responsibility. 

Over the past 3 years I have become a sort of Jack of All Trades in our small development team, using the many bookmarks I've kept over the years to be able to answer some of the easier 'expert' questions here on the SAP forums.

We are currently installing our next generation of Web Channel eCommerce sites with the CRM6(2007) application. 

(This is my first Wiki, so suggestions are welcome!!)

Table of Contents

B2C Sites

Website

CRM or ERP

Accessories, Related Products

Marketing Promo

Elastic Width

Request Quotation

Configurable Products

ARP

 

X

X

 

 

 

Austrian Mint

 

 

 

X

 

 

Canada Mortgage Housing Corp.

 

X

 

X

 

 

EIS, Inc.

CRM4

 

X

 

 

 

Medion

 

 

X

 

 

 

Neutron Industries

 

 

 

X

 

 

Officeworks

 

X

X

 

 

 

Pacific Coast Feather

CRM

X

X

X

 

 

Pioneer Electronics

 

X

X

 

 

 

Rohm and HAAS

 

 

 

X

 

 

Sagem Communications

 

 

X

X

 

 

Siemens Energy & Automation

 

 

 

X

 

X

Sony

 

X

X

 

 

X

South Shore Furniture

 

X

X

X

 

 

Sylvania

 

X

 

X

 

 

Tastykake

 

 

X

 

 

 

Technopolis

CRM7

X

X

 

 

 

T-Mobile (Partners site)

 

X

X

 

 

 

Virco

 

X

X

 

 

 

Wheaton Science Products

 

X

 

X

X

 

 

Note:    As you can see by visiting the above links, it's clear that while they all share essentially the same SAP backend, the frontend and connectivity to the B2C products via the areaID/productID allows for some very interesting variations from the standard.  Some of the sites are so customized it was difficult to determine they really were related.

B2B Sites

Website

CRM or ERP

Anonymous Login

Pricing

Product Availability

Help Guide

Configurable Products

Belimo

 

X

X

 

X

 

Cegasa International

 

X

 

 

 

 

CSL Behring

 

 

 

 

 

 

EIS, Inc.

CRM4

 

 

 

X

 

Endress & Hauser

 

X

X

X

X

X

Hershey's

 

 

 

 

 

 

Medline

CRM

X

 

 

X

 

Pacific Coast Feather

CRM

 

 

 

X

 

Siemens Online Shop

 

X

X

 

X

 

Summit Electric Supply

 

X

X

 

 

 

 

Note:    I found a number of additional SAP B2B sites that did not have an Anonymous Login or other differentiating factors beyond the basic login page.

B2C vs. B2B

Many questions have been posted over the years about which ISA or now Web Channel application is best for the customers scenario.  Hopefully, with this list of live sites available it will be easier for those doing the evaluations to decide which (or both, as in our case) works best for them.

Related Content

Expert Forums - CRM Web Channel E-Commerce, E-Marketing and E-Service
SAP CRM BPX Solutions
SAP CRM Knowledge Center
SAP ERP E-Commerce Best Practices - Cross-Industry Packages -> E-Commerce

Useful Information

Quick view of who's using what parts of the SAP CRM or ERP Web Channel backend 

4 Comments

  1. Former Member

    Hey Stephen and Mike, this is an absolutely awesome list that you have compiled.. !! This is invaluable to both consultants and guys in Pre-Sales!! Keep up the good work..

  2. Former Member

    Mike,

     Why do you think such a low percentage of B2B sites have Pricing and Availability information available to their customers?  We find that the whole point of the internet sales model is to relieve Customer Services from the burden of answering the "routine" questions.  You would think that before people buy a product they would want to know how much it will cost and when it will be delivered.  I know that I personally require that before I buy anything on the web.

    Sam

  3. Guest

    (thumbs up)  

    Thanks Nelson!  Glad you found it.

    (info)  

    Sam- I think most of the B2B sites do offer Pricing and Availability, but not until the user has logged in...thereby identifying themselves and therefore their company.

    In our case, we would not want the user to leave the site thinking an item they see pre-login at $100 is 'their price', so it's better to not show a price until they have logged in...at which point they then see the price is $85 (or even still $100, but they still think it's 'their price' as they don't have any way to see 'someone elses' price)

  4. Guest

    Hi,

    Hi All,

    Want to add to the list of B2C shops.

    All were built on CRM 2007 and look nothing like standard SAP.

    Cheers,

    Vic