List of SAP Shop Sites using either B2C and/or B2B applications to fulfill their requirements
Applies to:
Live CRM, ERP Web Channel, ISA, eCommerce Shop Sites
Summary
Over the last few years, I've been compiling a list of live SAP sites to help us see how certain functions of the SAP CRM4 package we run 'should' work. This list is by no means complete, but was found through simple search of the internet for b2c/init.do or b2b/init.do keywords
Author: Mike Anecito
Company: EIS, Inc.
Created on: July 2, 2009
Author Bio
After 22 years in various Sales or Operations positions within the Industrial Distribution business, I was offered the chance to move into our Marketing department to help with the implementation of our CRM4 ISA sites 3 years ago. While most of the time I have at best a Functional role, my curiosity and ability to research and find new or obscure answers to a new challenge has led to more responsibility.
Over the past 3 years I have become a sort of Jack of All Trades in our small development team, using the many bookmarks I've kept over the years to be able to answer some of the easier 'expert' questions here on the SAP forums.
We are currently installing our next generation of Web Channel eCommerce sites with the CRM6(2007) application.
(This is my first Wiki, so suggestions are welcome!!)
Table of Contents
B2C Sites
Website | CRM or ERP | Accessories, Related Products | Marketing Promo | Elastic Width | Request Quotation | Configurable Products |
|---|---|---|---|---|---|---|
| X | X |
|
|
| |
|
|
| X |
|
| |
| X |
| X |
|
| |
CRM4 |
| X |
|
|
| |
|
| X |
|
|
| |
|
|
| X |
|
| |
| X | X |
|
|
| |
CRM | X | X | X |
|
| |
| X | X |
|
|
| |
|
|
| X |
|
| |
|
| X | X |
|
| |
|
|
| X |
| X | |
| X | X |
|
| X | |
| X | X | X |
|
| |
| X |
| X |
|
| |
|
| X |
|
|
| |
CRM7 | X | X |
|
|
| |
| X | X |
|
|
| |
| X | X |
|
|
| |
| X |
| X | X |
|
Note: As you can see by visiting the above links, it's clear that while they all share essentially the same SAP backend, the frontend and connectivity to the B2C products via the areaID/productID allows for some very interesting variations from the standard. Some of the sites are so customized it was difficult to determine they really were related.
B2B Sites
Website | CRM or ERP | Anonymous Login | Pricing | Product Availability | Help Guide | Configurable Products |
|---|---|---|---|---|---|---|
| X | X |
| X |
| |
| X |
|
|
|
| |
|
|
|
|
|
| |
CRM4 |
|
|
| X |
| |
| X | X | X | X | X | |
|
|
|
|
|
| |
CRM | X |
|
| X |
| |
CRM |
|
|
| X |
| |
| X | X |
| X |
| |
| X | X |
|
|
|
Note: I found a number of additional SAP B2B sites that did not have an Anonymous Login or other differentiating factors beyond the basic login page.
B2C vs. B2B
Many questions have been posted over the years about which ISA or now Web Channel application is best for the customers scenario. Hopefully, with this list of live sites available it will be easier for those doing the evaluations to decide which (or both, as in our case) works best for them.
Related Content
Expert Forums - CRM Web Channel E-Commerce, E-Marketing and E-Service
SAP CRM BPX Solutions
SAP CRM Knowledge Center
SAP ERP E-Commerce Best Practices - Cross-Industry Packages -> E-Commerce
Useful Information
Quick view of who's using what parts of the SAP CRM or ERP Web Channel backend
4 Comments
Nelson Raj
Hey Stephen and Mike, this is an absolutely awesome list that you have compiled.. !! This is invaluable to both consultants and guys in Pre-Sales!! Keep up the good work..
Sam Bayer
Mike,
Why do you think such a low percentage of B2B sites have Pricing and Availability information available to their customers? We find that the whole point of the internet sales model is to relieve Customer Services from the burden of answering the "routine" questions. You would think that before people buy a product they would want to know how much it will cost and when it will be delivered. I know that I personally require that before I buy anything on the web.
Sam
Unknown User (zgjukqw)
Thanks Nelson! Glad you found it.
Sam- I think most of the B2B sites do offer Pricing and Availability, but not until the user has logged in...thereby identifying themselves and therefore their company.
In our case, we would not want the user to leave the site thinking an item they see pre-login at $100 is 'their price', so it's better to not show a price until they have logged in...at which point they then see the price is $85 (or even still $100, but they still think it's 'their price' as they don't have any way to see 'someone elses' price)
Unknown User (101n56mj7)
Hi,
Hi All,
Want to add to the list of B2C shops.
All were built on CRM 2007 and look nothing like standard SAP.
Cheers,
Vic