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#service highlights | #value proposition | #functional scope | #screenshots | #functional details | #contact




Service Highlights

 SAP CRM Predefined Service:

  • Preconfigured, packaged solution at a fixed price Ÿ
  • Fast, smooth and cost effective implementation due to proven methodology Ÿ
  • Based on market leading SAP CRM 7.0 Ÿ
  • Professional implementation and consultancy through SAP Consulting

 Functional Overview:

  • User Experience Optimization for SAP CRM, a predefined service, supports by improving your Usability & Productivity.
    This holistic approach empowers you to motivate employees, increase the acceptance of the software, reduce training cost and facilitate daily work.


Value Proposition

SAP CRM Predefined Service General Values:

Individual Service Specific Values:


Package Overview

Screenshots

Screenshots of the 4 packages:

Please click on one of the images below to start the slideshow


Package 1: Usability Enhancements

Scope

  1. Integrated Hovercard Framework
  2. Intuitive MouseOver-Navigation Bar with embedded GoTo-Menu
  3. Add-On for Attachment Upload

Benefits

  • Increase efficiency for processes
  • Reduce the number of clicks to save time
  • Improve employees‘ motivation and identification with the system
  • Customizable per Business Role

Prerequisites

  • SAP CRM Version 7.0 Enhancement Pack 1
  • Microsoft Internet Explorer Version 8.0 (JavaScript is activated)
  • Microsoft .NET Framework

Watch a video showing the functions:

Link


Package 2: Sales Cycle Document Flow

Scope

  • Add-On to visualize the whole document flow for the CRM Sales Cycle
  • Supported Objects Lead, Opportunity, Quotation, Order (ERP Quotation, ERP Order also supported)

Benefits

  • Instant overview and review your processes
  • Access essential functionalities and data with less clicks
  • Be warned before transactions expire based on a intuitive and customizable coloring

Prerequisites

  • SAP CRM Version 7.0 Enhancement Pack 1
  • Microsoft Internet Explorer Version 8.0 (JavaScript is activated)
  • Adobe Flash Player 9.0 or later

Watch a video showing the functions:

Link


Package 3: Account Relationship Management

Scope

  • Add-On to visualize the Account Relationships based on the current Account

Benefits

  • Get an instant overview of your business partner relationships (Hierarchies, e.g.)
  • Show business partner details within the same screen and without navigation
  • Navigation to any related business partner

Prerequisites

  • SAP CRM Version 7.0 Enhancement Pack 1
  • Microsoft Internet Explorer Version 8.0 (JavaScript is activated)
  • Adobe Flash Player 9.0 or later

Watch a video showing the functions:

Link


Package 4: Instant Table Filter

Scope

  • Enrichment for UI Tables

Benefits

  • New possibilities of using tables
  • Instant filter for table entries based on one input field for whole table
  • Reduce the number of clicks to save time
  • Improve employees‘ motivation and identification with the system
  • Can be enhanced and adopted to nearly every Table

Prerequisites

  • SAP CRM Version 7.0 Enhancement Pack 1
  • Microsoft Internet Explorer Version 8.0 (JavaScript is activated)

Watch a video showing the functions:

Link


Contact

for further information on the service please feel free to contact:

Ronald Eberwein
Service Manager
CRM Center of Expertise SAP Consulting
SAP Deutschland AG & Co. KG

CRMexpress@sap.com