Skip to end of metadata
Go to start of metadata

Introduction

For general information please refer to the End-User Experience Monitoring home page.

The more recent naming for EEM Robots, is UXMon Robots. 

New Installations

(warning) When installing new Diagnostics Agents, always use the latest available Diagnostics Agent installer. For more information refer to following page Diagnostics Agents > General Information.

All server platforms for which Diagnostics Agent installations are supported, are also supported for installing EEM Robots.

Platform Compatibility Matrix for Windows Desktop OS

Below table documents the Platform Compatibility Matrix for Diagnostics Agents that are used as EEM Robot.

 

Windows Version

Diagnostics Agent
7.20 / 7.30 SP2

Diagnostics Agent 7.30 SP3 /
SWPM Based Installers

SWPM Based Installers
>= SWPM 1.0 SP18
SWPM Based Installers
>= SWPM 1.0 SP19
SWPM Based Installers
>= SWPM 1.0 SP23
SWPM Based Installers
>= SWPM 1.0 SP28 (per January 2020)
SWPM Based Installers
>= SWPM 1.0 SP29 (per June 2020)
End of Platform Support by SAP

Windows Vista SP1 - x86 32-bits

(tick)

(tick)

(error)(error)(error) (error)(error)

Windows Vista SP1 - x86 64-bits

(tick)

(tick)

(tick)(error)(error) (error)(error)

Windows 7 - x86 32-bits

(tick)

(tick)

(error)(error)(error) (error)(error)

Windows 7 - x86 64-bits

(tick)

(tick)

(tick)(tick)(tick) (error)(error)January 14, 2020 (due to: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet)

Windows 8 - x86 32-bits

(error)

(tick)

(error)(error)(error) (error)(error)

Windows 8 - x86 64-bits

(error)

(tick)

(tick)(error)(error) (error)(error)

Windows 8.1 - x86 64-bits 

(error) 

(error)

(tick)

(tick)(tick) (tick)(tick)January 10, 2023 (due to: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet)

Windows 10 Pro - x86 64-bits, Semi-Annual Channel, version 1709 and lower

(error)(error) (error) (error) 

(warning) restricted support (see details below)

(error)(error)


Windows 10 Enterprise - x86 64-bits, Long-Term Servicing Channel (LTSC)n.a.n.a.n.a.n.a.n.a.

version 1809

(warning) restricted support (see details below)

version 1809

(warning) restricted support (see details below)


Windows 10 Enterprise, Pro and Pro for Workstations - x86 64-bits, Semi-Annual Channeln.a.n.a.n.a.n.a.n.a.

version 1809 thru 1903

(warning) restricted support (see details below)

version 1809 thru 1909

(warning) restricted support (see details below)


 

 Legend:

(tick) := supported on respective platform
(warning) := restricted support for Windows 10 is available per June 2018, details can be found in SAP NOTE 2658075
(error) := unsupported on respective platform


 

  • No labels