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After upgrading to Solution Manager 7.20 sending a notification fails with the following error message:

[Thread[EEM WsNotifyQueue,5,main]] Error notification call failed for URL https://<solman_host>:<port>/sap/bc/srt/scs/sap/ai_eem_bulk_notification_st?sap-client=XXX (user: SM_EXTERN_WS)

[EXCEPTION] runtime modeler error: Wrapper class is not found. Have you run APT to generate them?



The JVM version of the SMD Agent might be too old.


Check the JVM version of the SMD Agents a version like  6.1.010 is too old. Apply a newer JVM version (e.g. 6.1.076 ) as described in note 1774669 (Diagnostics Agent - How To Switch or Update SAP JVM) or in the wiki page Diagnostics Agent Maintenance Procedures.

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