Symptom
*Post parameters of a http message are duplicate.

Reason
The client plugin (EEM recorder) has a defect.

Solution
Manually eliminate the duplication as long as no official fix is available.
Example:

cmd=get_esidcmd=get_esid

cmd=get_esid

New imported SAPGUI script fails in EEM Editor during replay

Symtom
You imported a SAPGUI recording into EEM Editor and provided correct logon credentials. A script execution in EEM Editor fails and you get error messages like: "The control could not be found by id. (SAP Frontend Server ):619: wnd1/usr/ctxt2.text"

Reason
There might be several reasons for this behaviour and a step by step analysis is required.

Procedure

1. Re-record the script in SAPGUI and ensure that you do not use value history function of SAPGUI to provide values to textfields even if they are provided. Type it character by character again.
2. Stop the recorder and try to execute the created VBS file directly in the SAPGUI.
   1. If the VBS file shows a execptional behavior by showing control errors the issue is related to your SApGUI installation not to EEMon
   2. In this case provide the version/buildnumber of your SAPGUI to support together with the recorded file.
   3. In most cases a different version of SAPGUI solves the issue.
3. If the script was executed succesfully in SAPGUI alone but fails after import to EEM Editor please check the User credentials again.
4. Execute the script step by step to identify the EEM message which causes the issue by adressing an unknown UI element.
5. Execute the script again till the point where the script would during next action. Use the mouse to click on the UI element which should be adressed during a correct execution. The red square helps you to navigate in the UI components. For example
6. Proceed with script execution to exit the script. The selection of the correct UI elemet with the mouse has created an availability check for this element. We do not need this check but it shows the component ID of the important UI element that is not pressed or activated during the exeptional scipt runs.
7. Compare the component ID from check with the component ID mentioned in the next message. In some cases the IDs differ. Try to execute the script with a corrected component ID in the message.
8. Run the script again with hardcopy and component trace options:
   1. Go to script configuration, SAPGUI settings.
   2. Activate "hardcopy" and "Component Trace" and hit "Apply".
   3. Perform another replay of the script. During the replay the editor now captures screenshots for every message and in addition a dump of the UI element hierarchy.
   4. You can review this by clicking at single messages in the replay result.
9. If it is still not working prepare a WTS connection to the recording PC to an account where the SAP support can use the EEM Editor and execute and analyse the script in detail.

Symptom
When executing an http script in EEM Editor some requests fail with error message
Variable inplaceEditForm:reference:c0-e6, inplaceEditForm_accordionMenu_expanded_state:reference:c0-e7 is not defined, e.g., because a preceding request did not deliver the expected result.
Reason
The string is a JSON object but handled as a variable. This might happen for example when creating a script for Successfactor.

Solution
Create a variable with exactly the same name and value.
Example:

inplaceEditForm:reference:c0-e6, inplaceEditForm_accordionMenu_expanded_state:reference:c0-e7

{inplaceEditForm:reference:c0-e6, inplaceEditForm_accordionMenu_expanded_state:reference:c0-e7}

RFC ContentCheck in Export Parameters cantaining <item> elements*

Symtome
Your RFC content check fails even if you have correctly mapped the XML structure shown under tab Export Parameters in a Content Check path.

<OUTPUT>
 <SCRIPTS>
    <item>
      <SCENARIO_ID>2</SCENARIO_ID>
    </item>
 </SCRIPTS>
</OUTPUT>

The current implementation of EEM is not operating on the displayed XML structure which is only dumped out for the end-user in the EEMEditor. During runtime it is operating on predefined classes for RFC handling with a different hierarchy:

Symptom
The SOLMAN_SETUP task 'Create Endpoints for communication' fails with message Error during End Point creation.
Reason
The configuration For service definition AI_EEM_LIST_ALL_SCENARIOS could not be generated. There was a problem in after import method when applying the SP.
Solution
Execute the report REPAIR_AFTER_IMPORT to solve the issue and execute the task again.

Symptom
When deploying or uploading a script that cannot be started on the robot because of missing properties or an error the deployment throws the exception
SOAP:1.001 CX_SY_CONVERSION_OVERFLOW:.An error occurred when deserializing in the simple transformation program /1SAI/....Overflow converting from <java timestamp>.
Reason
The long value of the java timestamp is mapped to an INT4 data element.
Solution
Check in transaction SRT_UTIL in the paylaod for the real error (e.g. property not found in SecureStore:...) correct it and deploy the script again. The mapping is corrected with 7.1 SP08.

Known problems in Solution Manager 7.1 SP03

1. Each second http script execution fails with status 504 (server not responding).
   This problem is solved with LMSERVICE patch 2 for SP03
2. System data of SAPGUI scripts are not displayed in monitoring UI because trace collector aborted during trace collection. In default trace of J2EE engine you can find the exception:
   ABAP SysLog collection was aborted: For input string: ".
   This problem is solved with LMSERVICE patch 2 for SP03.

Known problems in Solution Manager 7.1 SP04

1. After upgrade to SP04 scripts are not executed anymore or are executed with wrong configuration (e.g. wrong schedule period)
   Check if correction note 1651279 has been applied and if SOLMAN_SETUP step 2.4(Configure Automatically) and activity 'Perform tasks after upgrade' has been executed.
2. Each second http script execution fails with status 504 (server not responding).
   This problem is solved with LMSERVICE patch 1 for SP04
3. Starting a script in the editor will fail if no Solution Manager connection is maintained. Error message: com.sap.smd.eem.executor.ExecutorException: Failed initiate executor
   ... Caused by: java.lang.NumberFormatException: For input string: ""
   Work-around: In the status bar (bottom right) click "Solution Manager Connection not Configured" and maintain the connection data. After this scripts can be executed.
4. System data of SAPGUI scripts are not displayed in monitoring UI because trace collector aborted during trace collection. In default trace of J2EE engine you can find the exception:
    ABAP SysLog collection was aborted: For input string: ".
   This problem is solved with LMSERVICE patch 1 for SP04. 

Symptom
Sending a notification fails with the following error message:
com.sap.smd.eem.executor.wsnotify.WsNotifier - doNotification: notification call failed for URL http://../sap/bc/srt/scs/sap/ai_eem_bulk_notification?
EXCEPTION
javax.xml.rpc.soap.SOAPFaultException: Processing Error. More details in WS Error Log (transaction SRT_UTIL) by selection with UTC timestamp
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.buildFaultException(MimeHttpBinding.java:747)

In SRT_UTIL you see this error message:
<EXCEPTION_INFO>
<TYPE>CX_INVALID_TRANSFORMATION</TYPE>
<ERROR_TEXT>The transformation /1BCDWB/WSSBED2302F1E3963004DA could not be executed</ERROR_TEXT>
<CX_SOAP_CORE>
<E_LOCATION>
<CLASS>CL_SXMLP_DATA_ST==============CP</CLASS>
<METHOD>CL_SXMLP_DATA_ST==============CM004</METHOD>
</E_LOCATION>
<E_TEXT>CX_INVALID_TRANSFORMATION:An exception with the type CX_INVALID_TRANSFORMATION occurred, but was neither handled locally, nor declared in a RAISING clause.The transformation /1BCDWB/WSS<...> could not be executed
</E_TEXT>

Background
It can happen that, e.g. after an upgrade, some transformations seem to have disappeared:
Meta data still exists (and the contents of the transformation can be displayed in Transaction STRANS) but the TRDIR entry is missing.

Solution
Apply note 1390832. The note contains report RS_RETRIEVE_XSLT which must be run afterwards in order to re-create some missing transformation programs.

Symptom

After upgrading to Solution Manager 7.20 sending a notification fails with the following error message:

[Thread[EEM WsNotifyQueue,5,main]] Error
com.sap.smd.eem.executor.wsnotify.WsNotifierST.doNotification notification call failed for URL https://<solman_host>:<port>/sap/bc/srt/scs/sap/ai_eem_bulk_notification_st?sap-client=XXX (user: SM_EXTERN_WS)

[EXCEPTION]

com.sun.xml.internal.ws.model.RuntimeModelerException: runtime modeler error: Wrapper class com.sap.smd.eem.wsnotifyst.soapfunctions.mc_style.AiEemBulkNotificationSt is not found. Have you run APT to generate them?

Background

The JVM version of the SMD Agent might be too old.

Solution

Check the JVM version of the SMD Agents a version like  6.1.010 is too old. Apply a newer JVM version (e.g. 6.1.076 ) as described in note 1774669 (Diagnostics Agent - How To Switch or Update SAP JVM) or in the wiki page Diagnostics Agent Maintenance Procedures.

Symptom
SAPGUI script aborts at step 3 with exception The control could not be found by id
Background

The issue is caused by the configuration of the backend ABAP system in respect to multiple user logons. 

A SAPGUI script is recorded after the login procedure; the login procedure is not part of the recording.  To handle the logon the EEM Editor automatically adds the necessary steps. During the import it inserts 4 specific steps bevor the “main” the script logic.

From those 4 the steps 1 and 2 handle the regular login. The step 3 and 4 are conditional steps which are automatically inserted by the EEM Editor to confirm the multi login pop-up. That is, to handle the situation, when an active user session already exists and the backend system prompts the user on which actions he wants to take: “terminate the current logon”, “terminate other logons” or  the “continue with this logon, without ending any other logon”. The steps 3 and 4 will attempt to select the “continue with this logon” checkbox in the corresponding pop-up window and press the “login”. 

However, in some systems multiple login is not allowed (setting profile parameter login/disable_multi_gui_login). In this case the step 3 will always fail. It will try to find that “continue with this logon” checkbox which simple won’t be presented in the backend system. If the system does not allow multiple logons this pop-up has only two checkboxes, and the login will not succeed. All further steps of the script will probably fail either. The error message “FAILED: control could not be found by id” means that the particular “third” checkbox could not be found.

The issue may not occur in the EEM editor and the SAPGUI script work fine. The situation is typically different in the Solution Manager system, if multiple robots are login on the ABAP system with the same user credentials and if by chance two robots/executions happen to run in parallel or shortly one after another.

Solution
To get the script running successfully you have the following options:

1. Configure different users per robot. Use for each script execution another user. This can be reached by setting the properties sapgui.user and sapgui.password in scope  script_on_robot (different for each script instance on the robots).
2. Change the type of the user to SERVICE. This will prevent the pop-up for this user and as the advantage that the password will not expire.
3. Allow multiple logons with same user in the backend systems. Add the user to the profile parameter login/multi_login_users
4. Avoid parallel executions of the script. Synchronize executions in a way that a robot always logs out before another one tries a logon. See also Script Synchronization and Serialization

SAPGUI script fails on robots

Symtom You created a SAPGUI script which is running sorrectly in the editor and uploaded it to an EEM Robot where it fails. There might be different kind of errors like:

- RESULT_FAILED Message ... Current window id is wnd[0] while expected window id is wnd[1], please check for popups  

Reason SAPGUI scripts are executed in background on the robot with operating user SAPSERVICE<SID> which cannot interact with desktop. There might be several reasons for an error and a step by step analysis is required.

Procedure

You can change temporally the seetings of the service to interact with desktop. Every SAPGUI script execution is then visible when you logon to the robot with the SAPService user.

1. Start services.exe
2. Select the service e.g SAPDAA_96 and open the properties.
3. Open tab 'Log On' and select 'Local System Account' and 'Allow service to interact with desktop' as shown on the screen shot below:
   
4. Wait until the script will be executed and display the result.

After the analysis you should change the setting back to its original value. 

Symptom
You are running a script which aborts with "java.net.ConnectException: Connection timed out: connect"

Solution

Check if a proxy is required to reach the url.
Set the properties http.proxy.host and http.proxy.port to the corresponding values and set http.proxy.enable to true.

Depending of the called system it might be required to set properties in different scopes:

• If the called system and therefore the script always require these proxy properties you need to set them in the editor in the script properties (in the scope of the Script):
  
• If the location/robot always require a proxy to reach called system(s) you need to set these proxy settings in SOLMAN_SETUP in the scope of the Robot:
  
• If the called system requires requires these proxy settings only from some locations you need to set them in SOLMAN_SETUP in the scope of the Script on Robot:
  

Symptom
You are running a https script which aborts with "javax.net.ssl.SSLException: java.lang.UnsupportedOperationException"

Solution

Check if the script has a valid truststore or if the password for the global password is set.
When the password for the global truststore is not set you can add in eem_admin for the scope global the property
global.trustore.password and set it to eemstore.

Symptome:

When executing a script the following exception is thrown:

EXCEPTION
com.sap.smd.eem.executor.MessageException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target[
LinkedList0:
Issuer: CN=Company CA 5, OU=Trust Center Company, O=Company Services GmbH, C=DE
Subject: CN=selfservice-test.portal.Company.de, C=DE, ST=NRW, L=Anywhere, Company GmbH
SerialNum: 8166
Expires: Thu Nov 25 08:25:04 CET 2010
....
Index: 1

LinkedList1:
Issuer: C=BE, O=GlobalSign nv-sa, OU=RootSign Partners CA, CN=GlobalSign RootSign Partners CA
Subject: CN=CompanyCA 5, OU=Trust Center Company, O=Company Services GmbH, C=DE
SerialNum: 40000000001094550f4da
Expires: Thu Feb 07 12:00:00 CET 2013
...
Exception: null
Index: 2

LinkedList2:
Issuer: CN=GlobalSign Root CA, OU=Root CA, O=GlobalSign nv-sa, C=BE
Subject: C=BE, O=GlobalSign nv-sa, OU=RootSign Partners CA, CN=GlobalSign RootSign Partners CA

Solution:

At least one of the bold written certificates above must be entered to the truststore (either global trustore or script specific truststore).

Please check 'How to Import HTTP Trust Certificate'  to import the certificate.

How to identify which truststores are used and what is contained?
To get information which certificates are already part of which truststores you have to increase tht log level of SMDAgentApplication.log of an SMD Agent to Debug and then stop and start the script. This is an extract of the output:
Info com.sap.smd.eem.executor.http.CertificateContext - loadKeyStore: Return the cached key store for file <Agent_path>\exe\sapjvm_5\jre\lib\security/cacerts
Debug com.sap.smd.eem.executor.http.CertificateContext - dumpKeys: TrustedCertificateEntry Subject:CN=VeriSign Class 1 Public Primary Certification Authority ...
Debug com.sap.smd.eem.executor.http.CertificateContext - dumpKeys: TrustedCertificateEntry Subject:CN=Entrust.net...
Info com.sap.smd.eem.executor.http.CertificateContext - loadKeyStore: Return the cached key store for file <Agent_path>\SMDAgent\applications.config\com.sap.smd.agent.application.eem\scripts/<Script_Name>/trustStore.jks

Debug com.sap.smd.eem.executor.http.CertificateContext - dumpKeys: TrustedCertificateEntry Subject:CN=portal-qas.company.de,C=DE,ST=...
Info com.sap.smd.eem.executor.http.CertificateContext - loadKeyStore: Return the cached key store for file <Agent_path>\SMDAgent\applications.config\com.sap.smd.agent.application.eem/trustStore.jks
Debug com.sap.smd.eem.executor.http.CertificateContext - dumpKeys: TrustedCertificateEntry Subject:CN=portal-qas.company.de,C=DE,ST=...

Symptom
The Monitoring UI does not display any script executions. You just see the deployed scripts with grey icons and status 509 or 109.
Solution
The system does not get any notifications from the robots. There could be several reasons:

1. The user for sending the notifications is locked
   The user for sending the notifications is stored on each robot. If the password is changed in user master record (SU01) and not in the setup application the robots use still the old password. But even if the password is changed in the the setup application it might happen that there is a small overlap when robots still using the old password until they receive the new password. The user can be unlocked in SU01. The name of the user is specified with parameter wsnotify.user .
2. Accepting notifications is disabled
   For 7.1 in the setup application (SOLMAN_SETUP) and for 7.01 in eem_admin accepting notifications can be disabled globally.
3. Robots are not available
   If robots are not reachable they are usually displayed at disconnected and they cannot send any notification.
4. URL for sending the notification has been changed or is not correct
   The URL (including protocol, host and port) has been changed or is not correct. This might happen if the URL is using a host name and port for the message server that is not reachable from the robot location. The URL can be adapted by adjusting the parameter wsnotify.url .
5. Notification is using https but iaik files are not installed. In SMDAgentApplication.log you can find this exception
   java.lang.Exception: Could not create https handler:java.lang.ClassNotFoundException iaik.protocol.https.Handler
   See also http://wiki.sdn.sap.com/wiki/display/EEM/SSL+For+Wsnotify
6. After upgrading to Solution Manager 7.20 some robots cannot send notifications.
   See also AiEemBulkNotificationSt is not found

In general you should check the SMDAgentApplication.log of the robot if there is an error when sending the notification.

Symptom
You cannot see any system data in the Monitoring UI or jump-in to E2E Trace is not available.

Background
Executions (Timestamp and steps below) are written with bold letters if system data or a trace is available. If the execution is triggered with a trace level > 0 the text is written in italic letters.
Currently there are 3 types of scripts where system data or traces can be collected/displayed:

1. HTTP Script for SAP J2EE based applications

System data/traces are only available if tracing has been enabled (Run Script with trace or Set temporary configuration). It is possible to configure so that HTTP log and DSR records are always written. See also Trace Enabling for EEM  

2. HTTP Script for ABAP based application

System data/statistical records are always available. Detail traces (SQL, ABAP Trace,..) are only available when tracing has been enabled.

3. SAPGUI Script

System data/statistical records are not for all steps available. Detail traces (SQL, ABAP Trace,..) are not possible at the moment.

Solution

When system data/traces are missing (see description above) you can check the following steps:

1 . The parameter "Expire in seconds" of temporary configuration should have a value higher than 60 seconds (default 1800)

2. Is the script assigned to a technical scenario? In setup step 3.3. check that a technical scenario is filled in for the script.

3. Is the extractor running?
Go to work center SAP Solution Manager Administration, in Infrastructure launch the Extractor Framework view. For each technical scenario there is an extractor EEM system data of TechScen .... See screen shot:

4. Check the log of the extractor.

If there is an error message like

Current SMD Upgrade status does not allow trace collection

the SMD Upgrader must be executed after applying an LM-Service patch.
This can be done in SOLMAN_SETUP -> Basic Configuration -> Step 2.4 (Solution Manager Internal Connectivity) -> Activity: Run Java Upgrader

If there is an error message like

Trace collection failed: 1/0 exceptions occurred during synchronous/asynchronous trace collection.

an error occurred during trace collection in Solution Manager J2EE and  you need to check the log viewer of the Solution Manager Java Stack.

- Start the NWA log viewer ( /NWA -> Monitoring -> Logs and Traces -> Show Default trace.

- open the filter and enter:  location   contains   com.sap.sup.admin.e2e.trace and click on 'Apply filter '

From the screen shot above it is clear why the trace collection aborted (SMD Agent cannot be reached at this time) but in other cases when the BusinessTransaction*.xml could be retrieved it makes sense to start a single analysis just with one file that is uploaded in the E2E Trace application for the system. Proceed as follows:

Manual Trace Collection

- Get the BusinessTransaction.xml from robot (click the link if you want to analyze the BusinessTransaction.xml within the EEM Editor)

• Select the interesting execution in the EEM Monitoring UI
• Right-click with mouse and select "Copy Transaction ID to clipboard":

- Open the E2E Trace application from the RootCause Analysis work center for the Technical System(s)/Scenario you want to collect the trace and paste this id there:

- Trigger the server-side trace collection and check the progress and in parallel the default.trc as mentioned above.

 
Known Problems
1. HTTP Script for SAP J2EE based applications
-HTTP log or DSR records could not be found.

2. HTTP Script for ABAP based application
-ICM HTTP log does not have the correct format.

3. SAPGUI Script
-ABAP Statistic records could not be found because the time difference of Robot and called system is too high.

4. In SAP Solution Manager 7.1 SP03 and SP04
- No system data can be found if the Technical Scenario name has been created including lower case characters. Because of a data element change it is possible to create Technical Scenarios with lower case but internally another data element was used which translates them to upper case. The problem is solved with SP05. As a workaround in SP03 and SP04 you need to create the Technical Scenario name only in upper case.

5. In SAP Solution Manager 7.1 SP03 and SP04
- System data of SAPGUI scripts are not displayed in monitoring UI because trace collector aborted during trace collection. In default trace of J2EE engine you can find the exception:
ABAP SysLog collection was aborted: For input string: ".
This problem is solved with LMSERVICE patch 2 for SP03 or LMSERVICE patch 1 for SP04.

6. In SAP Solution Manager 7.1 SP05
The user SM_EXTERN_WS does not have the authorization to collect automatically traces and system data. Upload the role SAP_SM_EXTERN_WS attached to note 1703150 in PFCG, go to SOLMAN_SETUP 'System Preparation' step 1 and update authorization of user SM_EXTERN_WS.

7. Extractor fails with exception Overflow when converting from "  "
There might also a dump CX_SY_CONVERSION_OVERFLOW created for program CL_E2E_TA=====================CP.

The reason is a bug in statistic recrods in managed system leading to extremly high numbers which is solved with note 2071875 (Incorrect Average RFC Interface Time ("CPIC/RFC")).

Apply in the managed system the Kernel patch mentioned in note 2071875.

Missing alerts in Alert Inbox
Even there are red executions in the monitoring UI there are no alerts in the Alert Inbox.
There might be several reasons for this behaviour.

1. During configuration an error occured and the script is not known to Monitoring and Alerting Infrastructure (MAI).
   Check the status of the script in SOLMAN_SETUP step 5 on tab Scripts. If the Alerting Status icon is green the script is at least available in MAI directory
   
   The script can also be configured from here.
2. The script or the steps of the scripts are not alerting relevant
   Check in SOLMAN_SETUP step 5 on tab Steps if the flags for the Script/steps are set.
   
3. Workmode settings supress the triggering of alerts.
   
   Check in SOLMAN_SETUP step 2.7 if Monitoring is enabled for workmode type 'No workmode configured'. If this flag is not set the default behaviour for DPC/MAI is to supress alerting.
4. During alerting configuration of a script an exception occured.
   Check the application log (SLG1) for error messages of object E2E_ALERTING.
5. Alerts are not triggered for each 'red' execution.
   Check the event propagation rule (Bestcase, Worstcase) for this category (Performance,Availability). See also FAQ Alert Progagation for more explanations
   Check that the ACE job (SAP_ALERT_CALCULATION_ENGINE) is running regularly (usually every minute) without delay.
   
   

Known problems in Solution Manager 7.1 SP03

1. No alerts are available in Alert Inbox even there are red executions in Monitoring.
   When a script is configured for alerting (during deployment or explicit action) this exception is written in application log for object E2E_ALERTING:
   Source type \CLASS=CL_AC_METRIC is not compatible, for the purposes of assignment, with target type \INTERFACE=IF_ATW_EVENT
   An exception with the type CX_SY_MOVE_CAST_ERROR occurred, but was neither handled locally, nor declared in a RAISING clause
   This problem is solved with note 1648119.
2. Event Rule is not getting saved.
   When changing an event rule in SAP Solution Manager Configuration workcenter -> Technical Monitoring -> End User Experience Monitoring -> step 'Alerting' it is changed back to the original value after saving the step.
   This problem is solved with note 1720528.

Known problems in Solution Manager 7.1 SP04

1. Event Rule is not getting saved.
   When changing an event rule in SAP Solution Manager Configuration workcenter -> Technical Monitoring -> End User Experience Monitoring -> step 'Alerting' it is changed back to the original value after saving the step.
   This problem is solved with note 1720528.

Known problems in Solution Manager 7.1 SP05

1. No alerts are available in Alert Inbox even there are red executions in Monitoring.
   There are no alerts for EEM available in the Alertinbox even the script and its steps are marked as alert relevant in SAP Solution Manager Configuration workcenter -> Technical Monitoring -> End User Experience Monitoring -> step 'Alerting'.
   This problem is solved with note 1739161.
2. No metrics (EEM step names) are displayed in the analysis report atached to an email notification. The problem is solved with note 1752164.

Known problems in Solution Manager 7.1 SP06

1. No alerts are available in Alert Inbox even there are red executions in Monitoring.
   There are no alerts for EEM available in the Alertinbox even the script and its steps are marked as alert relevant in SAP Solution Manager Configuration workcenter -> Technical Monitoring -> End User Experience Monitoring -> step 'Alerting'.
   This problem is solved with note 1748968.
2. No metrics (EEM step names) are displayed in the analysis report atached to an email notification. The problem is solved with note 1752164.

Known problems in Solution Manager 7.1 SP08

1. No alerts are available in Alert Inbox even there are red executions in Monitoring.
   The alert inbox is completely empty and there are no alerts displayed neither on other tabs.
   This problem is caused by POWL change and can be solved with note 1736533.
2. There are no alerts availabe in Alert Inbox for new configured EEM scripts.
   In directory browser one can see that the alert consumer flags are not set for the metrics on step level.
   This problem is caused by a repository change and is solved with note 1924786 (Metric Consumers are not defaulted while creating new metric).
   
   

Missing data in reporting
Even there are executions in the monitoring UI there are no entries available in reporting.
There might be several reasons for this behaviour.

1. The script or the steps of the scripts are not reporting relevant
   Check in SOLMAN_SETUP step 6 if the flags for the Script/steps are set.
   
2. The extractor is not running
   Check in extractor framework for the Solution manager SID if the extractor EEM Reporting Data is running:
   
   If the extractor EEM Reporting Data is not scheduled, then execute again the step BW Basic Settings of the Technical Monitoring -> End-User-Experience configuration in SOLMAN_SETUP.
   - Go to step 'BW Basic Settings';
   - Unselect the check boc 'step BW Basic Settings';
   - Save;
   - Select the check boc 'step BW Basic Settings' again;
   - Save;
3. To prevent that scripts executed with trace falsify the normal response time reporting all executions with trace level > 0 are not reporting relevant. Check that property trace.e2etracelevel is not set permamently (neither in scope global nor in any other scope). If the property is set as in the screen shot below all executions are triggered with a trace and are therefore not reporting relevant.