HowTos for User Experience Monitoring

Preparation - before you start

• For GUI Recording or Replay, the following profile parameter has to be set (see also SAP Note 480149):
  • sapgui/user_scripting=TRUE.

• Ensure that the following parameters are set to their default values for recording:
  • sapgui/user_scripting_set_readonly=FALSE
  • sapgui/user_scripting_disable_recording=FALSE

• After the recording has been done the recording can be disabled globally with sapgui/user_scripting_disable_recording=TRUE - the parameter sapgui/user_scripting_set_readonly=FALSE has to remain.
• The scripting can also be restricted by user using the following setting parameter sapgui/user_scripting_per_user. (See also SAP Note 983990)

• Identify Scenarios for Scripting

Tutorials

• Recording a simple demo script
• Editing a simple demo script
• Deploying and Configuration of a simple demo script

Scripting

Concepts

• Data model
  • transaction, step, message, ServerRequest/Command, Check, Search
• Variables
  • predefined, from configuration, search, commands, using variables, break points, variables.xml
• Configuration
• Parameterization (automatic and manual)
• Security Concepts
• Get rid of CRM notify.htm ping messages or other static artefacts like .css .js or .png

Use Cases, Tips and Tricks, and Advanced Topics

• Load balancing
• Selection screen
• Conditional Execution
• POWL
• Finally Step and Script Termination
• select last row of table
• Dynamic value for variable (today date)
• Dynamic values for variables (Variable from file)
• Missing Parameterization Example
• Download an execution from Robot and analyse in Editor
• Avoiding Business Impact of Scripts
• Avoid hanging ABAP http sessions - the famous "terminate existing user sessions" dialog during logon

Protocol-specific Information

• SAPGUI Scripting
  • Parameterization for SAPGUI
• RFC Scripting
• SOAP Scripting
• HTTP Scripting
  • Http Scripting Hints
  • NTLM authentication
  • Handle XSS-encoded responses
  • HTTP Server Not Responding (Stale Connections)
  • Scripts with JSON requests
  • Web Dynpro response rendering

Reference

• Commands
• Configuration settings

Administration, Deployment and Configuration

General

• Script Synchronization and Serialization
• Changing EEM Robot attribute description or order
• Download a Template Form for your internal Robot Roll-out : EEMRobot Rollout.docx
• Relation to Technical Scenarios
• Automatic stopping and starting script by workmodes

Root Cause Analysis integration

• (Permanent)Trace enabling for EEM
• "low performance-triggered" automatic E2E-Trace recording
• How to change EEM Trace levels

Monitoring, Alerting and Reporting

• Maintain thresholds
• How to administrate and restrict features of the Monitoring UI in EEM 7.0 Sp23+
• Script specific alert texts
• Change status of script executions for SLA reporting
• Adding customer specific variables
• Adjust rating rules for EEM status codes
• Choosing the optimal event rule or propagation

Housekeeping

• Housekeeping of data

Troubleshooting

• Analyze failed script executions on a robot in the editor
• Application log (SLG1) entries for EEM

Lifecycle

• Updating the Editor
• Providing support information
• Configure the Java VM for the Editor

Programmers Corner

• EEM Customer Enhancememts
• Schedule starting and stopping of scripts