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Analyzing the root cause of data problems can take your IT and Business staff HOURS. However, by following good information governance principles, you can lessen this time burden.

Industry:

Cross-Industry

Business Problem

Many times a busines user looks at a report and is not confident that the data is right. To truly trust the data on the report (and therefore the decision-making) someone needs to conduct root cause analysis. Without efficient root cause analysis, the business will experience these problems:

  • Information problems go unfixed, because no one knows exactly what the problem is...or if there really IS a problem
  • IT spends a lot of time creating one-off reports instead of responding to strategic issues
  • Because users don't trust the data, they store their own versions of master data
  • Single answers to truth cannot be found, because everyone is answering questions based on their own data in their own report.

Business Solution

  • With SAP Information Steward, you can track down where data on a report came from.
  • With SAP Information Steward, you can discover the quality level of the report data.
  • With SAP Information Steward, you can define fit-for-use rules for this data, check for compliance, and then publish those fit-for-use scores in the business intelligence environment.

Business Benefits

  • Information problems are resolved more quickly, because root cause analysis is partially automated.
  • A single version of the truth is possible, because users trust the data in reports and stop building their own versions.
  • Empowers Data Stewards and Global Data Managers by providing an interface for them to define fit-for-use standards, instead of relying on IT to find the information buried in code.  

Resources

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