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Streamlining creation of master data (for example customer, supplier or material master data) in heterogeneous landscapes involving cross-system workflows

Business Problem

Overall master data management processes, master data quality and data governance are major focus areas for companies once they start to use business applications. Typical issues that they face with master data are:

  • Conflicting or redundant data in multiple systems
  • No governance or corporate standards applied
  • Arbitrary creation of data
  • Missing synchronization of data
  • No or little syntax checks during creation
  • Missing semantic check during creation

Business Solution

  • With SAP NetWeaver BPM companies can create processes that enables them to streamline the creation of master data for example by creating a self-service process which enables customers to request the creation of their master data themselves.
  • This scenario uses SAP NetWeaver BPM in tandem with SAP NetWeaver MDM. Additionally Business Object Data Services  can be leveraged for data quality verification

Business Benefits

  • Reduced implementation effort by leveraging pre-delivered user interfaces and specific MDM services of SAP NetWeaver MDM
  • Increased flexibility through adaptable process flow and business rules
  • Empowers business users  by enabling business users to request new master data entries before actual creation in SAP NetWeaver MDM
  • Ensures consistent master data as request for creation of a new record triggers explicit process that manages both automated and human tasks