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Purpose

Brought to you by the SAP Product Support EIM Team, The Enterprise Information Management Bulletin (this page) is a timely and regularly-updated information source providing links to hot issues, new documentation, and upcoming events of interest to users and administrators of SAP Data Quality Management (DQM), SAP Data Services (DS), and SAP Information Steward (IS).

IMPORTANT: To subscribe to The EIM Bulletin, click the "Watch" link you see on the upper right-hand side.

* Do you have content ideas for The EIM Bulletin?  Just click here to send us an email. We'd LOVE  to hear from you; however please understand this email is not for obtaining support. If you run into an issue with any SAP product, please create a support incident via the SAP Support Portal.

Hot Topics

(updated 2018-09-04)

  • NEW - SAP Note 2686815 - Data Services is not vulnerable to recently reported Apache Struts vulnerability S2-057 CVE-2018-11776
  • NEW - There is a new vendor for China address directory data - please click here for more information
  • NEW - SAP KB Article 2616238Salesforce issued an announcement about www.salesforce.com API Endpoint Retirement - What do I do now?
  • NEW - SAP KB Article 2593676 - What versions of Sybase ASE 16 are supported with SAP Data Services 4.2?
  • SAP KB Article 2428745 - SAP Data Services jobs fail when extracting from SAP S/4 HANA 1610 sources  or SAP Netweaver 7.5 SP6
  • SAP is now offering Expert Chat support for specific product components, including EIM. Please review the following SAP Note for more information about Expert Chat support and steps on how to start an Expert Chat session:
    • SAP Note  2213344 - Starting an Expert Chat with SAP Support [video]
  • SAP Note 2443819 - SAP HANA Smart Data Integration Critical Error in SAP HANA 122.07
  • SAP Note 2443821 - Duplicate rows being inserted during the runtime of real-time replication may cause a unique constraint violation exception
  • SAP Note 2419138 - SAP HANA Smart Data Integration and SAP HANA Smart Data Quality Maintenance and Revision Strategy
  • Information for users of SAP HANA Cloud Integration and SAP Data Services
    • KB Article 2406609 - SAP HANA Cloud Integration is down - Urgent certificates update needed to all HCI-DS agents.
  • Information regarding Data Services 4.2 SP6 PRIOR to Patch 3.
    •  An issue with the RFC trace can potentially cause systems to go down. Please see SAP Note 2288861 for further details.
  • The Directory Update Assistant utility has been deprecated. For further information please review KB article 2315332.
  • New Support Components for SAP Data Services and SAP Information Steward. Please see KB Article 2279392.
  • SAP Data Services Troubleshooting Guides are here!

Latest Release Notes

(updated 2018-7-23)

DQM

  • 2284627 - SAP DQM for SAP SOL. 4.0 SP08 Release
  • 2403533 - Release Notes for DQM SDK 4.2 Support Pack 6 Patch 6 (14.2.6.1393)
  • 2403542 - Release Notes for DQM SDK 4.2 Support Pack 7 Patch 2 (14.2.7.1391)
  • 2442900 - Release Notes for DQM SDK 4.2 Support Pack 7 Patch 3 (14.2.7.1488)
  • 2388630 - Release Notes for DQM SDK 4.2 Support Pack 8 (14.2.8.1361)
  • 2417863 - Release Notes for DQM SDK 4.2 Support Pack 8 Patch 1 (14.2.8.1447)
  • 2530457 - Release Notes for DQM SDK 4.2 Support Pack 8 Patch 4 (14.2.8.1672)
  • 2522772 - Release Notes for DQM SDK 4.2 Support Pack 9 Patch 1 (14.2.9.1658)
  • 2599521 - Release Notes for DQM SDK 4.2 Support Pack 9 Patch 3 (14.2.9.1829)
  • 2665174 - Release Notes for DQM SDK 4.2 Support Pack 9 Patch 4 (14.2.9.1961)
  • 2527305 - Release Notes for DQM SDK 4.2 Support Pack 10 (14.2.10.1754)
  • 2618252 - Release Notes for DQM SDK 4.2 Support Pack 10 Patch 1 (14.2.10.1850)
  • 2639083 - Release Notes for DQM SDK 4.2 Support Pack 10 Patch 2 (14.2.10.1917)


Data Services

  • 2324793 - Release Notes for SAP Data Services 4.2 Support Pack 7 Patch 1 (14.2.7.1237)
  • 2394821 - Release Notes for SAP Data Services 4.2 Support Pack 7 Patch 2 (14.2.7.1378)
  • 2435560 - Release Notes for SAP Data Services 4.2 Support Pack 7 Patch 3 (14.2.7.1469)
  • 2459256 - Release Notes for SAP Data Services 4.2 Support Pack 7 Patch 4 (14.2.7.1558)
  • 2527860 - Release Notes for SAP Data Services 4.2 Support Pack 7 Patch 5 (14.2.7.1641)
  • 2414707 - Release Notes for SAP Data Services 4.2 Support Pack 8 Patch 1 (14.2.8.1437)
  • 2451818 - Release Notes for SAP Data Services 4.2 Support Pack 8 Patch 2 (14.2.8.1518)
  • 2484631 - Release Notes for SAP Data Services 4.2 Support Pack 8 Patch 3 (14.2.8.1578)
  • 2529926 - Release Notes for SAP Data Services 4.2 Support Pack 8 Patch 4 (14.2.8.1660)
  • 2585451 - Release Notes for SAP Data Services 4.2 Support Pack 8 Patch 5 (14.2.8.1788)
  • 2456408 - Release Notes for SAP Data Service 4.2 Support Pack 9 (14.2.9.1549)
  • 2493568 - Release Notes for SAP Data Service 4.2 Support Pack 9 Patch 1 (14.2.9.1644)
  • 2547519 - Release Notes for SAP Data Service 4.2 Support Pack 9 Patch 2 (14.2.9.1715)
  • 2594312 - Release Notes for SAP Data Service 4.2 Support Pack 9 Patch 3 (14.2.9.1822)
  • 2663093 - Release Notes for SAP Data Service 4.2 Support Pack 9 Patch 4 (14.2.9.1953)
  • 2527278 - Release Notes for SAP Data Service 4.2 Support Pack 10 (14.2.10.1748)
  • 2600154 - Release Notes for SAP Data Service 4.2 Support Pack 10 Patch 1 (14.2.10.1841)
  • 2648286 - Release Notes for SAP Data Service 4.2 Support Pack 10 Patch 2 (14.2.10.1903)


Information Steward

  • 2324772 - Release Notes for SAP Information Steward 4.2 Support Pack 7 Patch 1 (14.2.7.1218)
  • 2394809 - Release Notes for SAP Information Steward 4.2 Support Pack 7 Patch 2 (14.2.7.1356)
  • 2435655 - Release Notes for SAP Information Steward 4.2 Support Pack 7 Patch 3 (14.2.7.1448)
  • 2485185 - Release Notes for SAP Information Steward 4.2 Support Pack 7 Patch 4 (14.2.7.1533)
  • 2415880 - Release Notes for SAP Information Steward 4.2 Support Pack 8 Patch 1 (14.2.8.1408)
  • 2451858 - Release Notes for SAP Information Steward 4.2 Support Pack 8 Patch 2 (14.2.8.1495)
  • 2491378 - Release Notes for SAP Information Steward 4.2 Support Pack 8 Patch 3 (14.2.8.1552)
  • 2530478 - Release Notes for SAP Information Steward 4.2 Support Pack 8 Patch 4 (14.2.8.1635)
  • 2585396 - Release Notes for SAP Information Steward 4.2 Support Pack 8 Patch 5 (14.2.8.1765)
  • 2493705 - Release Notes for SAP Information Steward 4.2 Support Pack 9 Patch 1 (14.2.9.1613)
  • 2551663 - Release Notes for SAP Information Steward 4.2 Support Pack 9 Patch 2 (14.2.9.1689)
  • 2594353 - Release Notes for SAP Information Steward 4.2 Support Pack 9 Patch 3 (14.2.9.1799)
  • 2666270 -  Release Notes for SAP Information Steward 4.2 Support Pack 9 Patch 4 (14.2.9.1930)
  • 2527382 - Release Notes for SAP Information Steward 4.2 Support Pack 10 (14.2.10.1763)
  • 2614301 - Release Notes for SAP Information Steward 4.2 Support Pack 10 Patch 1 (14.2.10.1822)

New Product Features
(updated 2016-1-8)

Selected New KB Articles and SAP Notes

(updated 2017-2-20)

  • 2412998 - Migration Services Powered by SAP Best Practices UI issues
  • 2411668 - What is the LDU of the Canada postcode? - Data Services
  • 2411629 - Rule tasks are failing - Information Steward
  • 2417839 - Query Builder Tool for Information Platform Services
  • 2425725 - Metapedia Import generating error UIP-10014
  • 2429637 - CDQ_BE_00075: The Information Steward license key error - Information Steward

Next Generation Support

(updated 2017-9-19)

  • EIM Schedule an Expert

    • 2213344 - Learn how to schedule a live, one-on-one 30-minute call with an SAP Support Engineer!

  • EIM Expert Chat

    • 2213344 - Learn how to chat with an expert today!

 

Your Product Ideas Realized!

(updated 2017-9-19)

Enhancements for EIM products suggested via the SAP Idea Place, where you can vote for your favorite enhancement requests, or enter new ones.

Didn't find what you were looking for? Please see:

* Do you have content ideas for The EIM Bulletin? Just click  here to send us an email. We'd  LOVE  to hear from you; however please understand t his email is not for obtaining support . If you run into an issue with any SAP product, please create a support incident via the SAP Support Portal.

Best Practices for Creating a Support Incident for Data Services or Information Steward

(updated 2016-06-23)

If you've exhausted all of the resources above, find yourself stuck, and have decided to create a support incident, the following KB articles provide a listing of the most important details to gather BEFORE you log your issue with SAP Product Support - EIM. Providing all of the information in the KB article specific for your product will assure the engineer assigned to your incident can work toward a resolution more quickly. Thanks for helping us help you!

EIM-DQ

  • 2320794 - Required Information for Troubleshooting Data Quality Issues - Data Services
  • 2320218 - Required Information for Troubleshooting Data Quality Management for SAP

EIM-EXE

  • 2318547 - Enterprise Information Management Data Services Job Execution

EIM-SAP

  • 2320232 - Required Information for Troubleshooting Data Services SAP Component Issues

EIM-SVR

  • 2320242 - Required Information for Troubleshooting Data Services Server Issues
  • 2321367 - Required Information for Troubleshooting Information Steward Server Issues


IMPORTANT : To stay up-to-date on EIM Product information, subscribe to this living document by clicking "Watch", which you can see in the upper right-hand corner of this page. Thanks!

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