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Connection to backend fails

Question: My connection to the backend fails. What can I do?

You have the following symptoms:

  • Connection Failed
  • Failed to get connection
  • Connection tests failed (from the system landscape screen)

Reason for that is that most likely the system is not configured correctly or some other information is missing.

  1. Use the connection test tool to understand the actual error and identify the problematic layer
  2. Verify that the system is configured correctly - Note 761917
  3. If you were not able to identify the problem, check the log-file
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