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Welcome to the UWL wiki Space

The Enterprise Portal Universal Worlist (UWL) is a portal application which aims to simplify the user's work in terms of tasks pending from his/her action.

Traditionally users had to access a variety of inboxes to view and act on important tasks. With the help of UWL, the company gets a single and consistent interface for working in tasks pending from user action.

It does not claim to be fully complete or correct, although we try our best to keep it up-to-date. Viewer discretion is advised. Its content may be modified, updated or removed without prior notice, so we do not warranty the completeness, timeliness and accuracy of the content.

UWL Guided Answers
Check the following KBA which links to the newly created UWL Guided Answers decision tree:
  • 2449876 - Investigating UWL problems - Guided Answers
  • 2666881 - List of Fixes for Universal Worklist (UWL) for NW Java 7.31/7.40/7.50


List of relevant notes, KBAs and other documentation, classified by major UWL topics

1 - How To's
2 - Understanding the Logic
3 - TOP Issues

4 - Performance, Delta Pull and related topics
5 - Substitution
6 - XML related
7 - Upgrade considerations and upgrade related issues
8 - Other Topics

1 - How To's 
Note number
Subject
2463298

How to configure mass processing of decision tasks in the UWL [VIDEO]

2263547

Using the Wizard-Based Configuration to set up UWL with an R/3 system as item provider

1532883

How to Enable the Support Information to Troubleshoot issues in UWL [VIDEO]

1759099

How to display an image that contains an action in a field within the Universal Worklist

1781080

How do I deploy my UWL Custom Connector that was created in NetWeaver Developer Studio (NWDS) 7.0 on a 7.30 system?

1782590

How to increase the logging for the UWL Component in a 730 environment

1801384

How to add the from attribute to the Universal Worklist user interface

1894284

How to restart the UWL Portal Application

2012105

How to find the language used to retrieve the work items 

2085315

How to adjust the position of UWL action buttons

2111128

Accessibility in the UWL - How to open the UWL menu without using the mouse

2127591

How to configure UWL Tab to display updated item count without having the need of selecting it

2141647

How to clear the UWL cache [VIDEO]

2142983

How to hide UWL actions from the context menu (right-click menu)

2195782

Unexpected behavior for particular user(s) in UWL due to existing personalization

2261632

Taking UWL traces [VIDEO]

2370167

How to check the container of a UWL task at the source system

SAP Wiki

How to restrict item types coming into the UWL

SAP Wiki

How to change the Navigation Mode for the launching of a UWL task

SAP Blog

How to properly configure UWL to pull tasks from an ABAP Workflow Engine through a WebFlowConnector
2436947

How to validate a UWL XML file against the DTD [VIDEO]

2446673

How to check if a problem also happens when launching the application directly (bypassing) [VIDEO]

2463893

How to check the status of a UWL Connector

2453373 

How to activate Multiple Approvals function for Leave Request in ESS/MSS

2 - Understanding the Logic
Note number
Subject

2021945

Understanding how work items menu (context menu) behaves 

2024498

Clarifying UWL Refresh Options

1962270

Paging/Scrolling in the UWL iView has changed  

2149095

UWL Memos/Notes behavior has changed on versions greater than 7.02

2153177

Display UWL attachment count as a number

3 - Top Issues
Note number
Subject
2495032

Rendering and Browser Freezing Issues when using Universal Worklist

2441660

UWL configuration file com.sap.pct.srm.core is missing after EP upgrade

2049836

"Problem occurred while creating JCO client destination" error in the UWL  

2051421

Not able to configure UWL connector to launch both WD Java and WD ABAP tasks (e.g.: leave request and travel approvals)

1939438

"User is missing credentials..." error while registering a connector within UWL  

2159519

"User is missing credentials for connecting to alias..." on UWL due to incorrect trust setup

1773226

Actions in the Universal Worklist not working when the UserDecisionHandler is used  

2359146

Mandatory user decision note not shown in UWL

1967322

Portal UWL page pops up automatically while working in a different tab or window  

2030570

UWL task appearing as text instead of hyperlink  

1772107

ABAP Web Dynpro Task Fails when launched from the UWL

1690285

Attachments in the Universal Worklist Appear Which Should Be Hidden  

2142932

New item does not appear in the View after UWL refresh

1739698

Security popups or network errors on accessing UWL through a load balancer or reverse proxy

2259183

Failure in retrieving from Action Inbox

2262784

'500 Internal Server Error' due to valueUnbound UWL event error

2268517

Large number of RFC sessions from UWL are kept opened

1773641

Web Dynpro ABAP based Leave Request use in UWL (launching subsequent leave requests from UWL always open the first)

2409718

Error launching application in new window (in AJAX Standards Framework)

2437450

UWL fails to connect due to an exception on com.sap.mdi method

4 - Performance, Delta Pull and related topics 
Note number
Subject

1577547

UWL Performance Tips and Considerations 

1689669

Performance issues in the Universal Worklist when Using the BPEMConnector

1577545

Handling Delta Pull Issues - "Could not verify if the backend of system <UWLWebFlowConnectorName> is configured for optimized

delta pull"  

1656410

Refresh Period for Completed Items (in Seconds) not available in UWL Administration

1736421

Sizing Guide for the Universal Worklist

2109969

Refresh of Completed Items do not work - Is the work item really completed? [VIDEO]

2135073

How to test delta pull function module UWL_GET_ITEMS_PROXY

2146720

How to disable Delta Pull for a UWL Connector

2196290

CALL_FUNCTION_NOT_ACTIVE error thrown for function module UWL_GET_FILTERED_ITEMS_PROXY

2199983

UWL Refresh of Completed Items not working - RFC program not registered at the back end

2042761

Performance issue caused by RTMF

2358765

UWL_GET_FILTERED_ITEMS_PROXY FM does not exist in UWLCONN after upgrade

5 - Substitution 
Note number
Subject

1577579

Facts and limitations about Substitution in the Universal Worklist

1636408

Active flag not set for passive substitution in SE16 table HRUS_D2

1940994

Substitute in list although the substitution is finished   

1614308

Unable to delete the Substitution 

1848355

Substitution rule disappears on pressing the UWL Turn off button        

1809643

AdHocWorkflow Connector missing in UWL

1956129

AdHocSystem: System does not support these tasks when creating substitution rule 

2124943

UWL Manage Substitution UI disregards settings made for it in the UWL iView

2130847

Unable to search users while creating substitution rule in UWL

1978690

No users found when trying to create a substitution rule

2300155

How to distinguish users in people picker

2490853

EP: Attempting to restrict UWL Substitution through BADI WF_SUBSTITUTE

6 - XML related 
Note number
Subject
2465410

How to find the user ID who removes a UWL XML/ZIP configuration

2262768

Custom XML configuration getting deleted on each WebFlowConnector re-registration 

2349838

NullPointerException when opening UWL Configuration Content

2370695

Portal Runtime Error on opening UWL attachment on FPN scenario

Uploading zipped UWL Configuration fails with error "Unable to read File"

2433932

Error "Invalid XML/ZIP File name Entered" received when trying to upload XML file

7 - Upgrade considerations and upgrade related issues  
Note number
Subject
1745894
After upgrading the R/3 backend make a new WebFlowConnector in the Universal Worklist
8 - Other topics 
Note number
Subject
2451422

UWL fails to pull workflow tasks in a system using LDAP

2450853

UWL support information is still visible even it is disabled from UWL administration

2390521
Context menu icon tray option not visible for UWL substitution in Safari browser
2379365
Portal Runtime Error on opening Universal Worklist
2032202
First access to UWL doesn’t show up to date work items
2190418
Completed (invalid) BPM task still showing in the UWL
2170969
Time out occured. Time taken is more than 30 seconds
2343152
The uniqueID '…' in the Principal tag of xml configuration: '…' is not a valid unique id
2328657
Portal Runtime Error when accessing UWL in the portal
2314864
Removing Cancel Assignment and Resubmit Button from UWL
2352233
UWL admin error - Virus scan profile webdynpro_FileUpload does not exist 


Moderators:   

Gabriel Cassel

SAP Community UWL Tag Page:  UWL Tag

 

 

 

 

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