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Welcome to the FSCM Collections Management WIKI page

Up to date product information & Proposals for solutions


FSCM Collections Management

Collections Management allows collection specialists to handle customer contacts with adecuate information.

Collections Management uses a worklist to plan the collection specialists day, based on predefined and customized rules that are grouped into strategies, that defines the customers' priority.

Open items, due dates, promises to pay, resubmissions, past customer contacts, dunning information, disputed amounts, risk class and last payments are some of the key elements that are available for the collection specialist to optimize the work.

What is this WIKI page good for?

This Wiki page was created to help you to find quick and adequate answers to your questions regarding Collections Management.

Are you facing an issue with Collections Management?

Check the Guided Answers tool of Collections Management to find quick answers!



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