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Here is relevant general information of My Inbox and Workflow relevant for the HCM Apps. Specific details could be found under each component. Note that not all the applications with an approval process can be integrated in My Inbox. For the integrated applications all the configuration details are in the SAP Help Portal

If you are facing an issue please check the version of the related Software components installed in your environment  and look for solutions under the listed related components, Related Components and Software Components

My Inbox Wiki

Tips for troubleshooting

To Analyze HCM issues in My Inbox first of all you can use the following tips:

3101192 - Troubleshooting for HCM Fiori Apps integrated in My Inbox

My Inbox: How to check the Targetmappings in the browser

My Inbox: Get information about the tasks


Relevant Notes for My Inbox integration

2938524 Missing functionalities in Approve Leave Request via My Inbox

2658528 Error when approving leave request via My Inbox "No Customizing for status type ARQ, status APPROVED, and transition event APPROVE"

2936441 - Create Extension for Approve Leave Requests (Version 3/Fiori 2.0) or Approve Time Events (Fiori 2.0)

These notes have solved issues in the HCM applications related to My Inbox and Workflow:

2421785 How to Customize the Decision Keys In My Inbox Fiori App : Note relevant in case the buttons for the actions are available in My Inbox, but no action is done when clicking on the buttons

2421360 Action Buttons are not displayed in Fiori My inbox App

2449058 Approve workflow from My Inbox Not Working

2872952 Work item text are wrongly evaluated : Relevant when the requestor name doesn't appear in the task list

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