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The Create Service Request enterprise service is used by help desk employees to find service requests that match specific search criteria.

Technical Details from the ES Workplace

ES Workplace Requirements: Internet Explorer 5.0 or higher (PC); SDN username and password

View this enterprise service and its WSDL in the ES Workplace

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Enterprise Service Interface

Query Service Request (view this enterprise service interface in the ES Workplace)

Process Component

Service Request Processing (view model for this process component in the ES Workplace) (Diagram legend)

Business Object

Service Request

Applicable ES Bundles

Usage Notes

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