The HCM Master Data ES bundle makes employee- and job-related HR data available to departments outside HR, without the need to access or replicate such data in a separate software system or to rely on verbal, e-mail, or paper-based communications. There are many uses for HR data. It can be used by administrators to review personnel qualifications for upcoming critical projects in the enterprise, as well as aid analysis of budgets through confirmation of which employees are in what cost distribution centers. This ES bundle provides cost savings and improved efficiency to enterprises by reducing the amount of time to find and read personnel data, by reducing errors in the updating of employee files, and providing all authorized personnel and applications with up-to-date personnel data.
Updates to individual personnel data are immediately available throughout the enterprise. This ES bundle safeguards personnel data by reusing the access control measures established in SAP ERP. In this way, existing access limitations are applied to control areas of a personnel data where an administrator or employee can view data about others or make any alterations to his own data.
HCM Master Data (click to enlarge)
The HCM Master Data ES bundle leverages enterprise SOA by opening SAP HCM information to administrators who must make staffing decisions, to cost distribution center personnel who are tracking employee hours per job, to personnel who need to update their files, and to any authorized personnel who require access to personnel data.
Medium-to-large enterprises – particularly, organizations operating in multiple locations – will find this ES bundle of value for simplifying personnel coordination and information management. Administrators will be able to access key personnel data to select individuals for specialized tasks, while other authorized users can update and view HCM data that they need to do their jobs. Cost savings will be realized through reductions in information mining time and through avoiding errors that arise from duplication of data.
For details on Service Operations, Business Objects and Process Components, please check the ES Workplace.
How To Use This ES Bundle
As enterprise organizational structures have evolved over the last twenty years, a need has been voiced for access to personnel data by departments other than Human Resources. Here are a few examples:
- Managers want to find specialists within the company who can assist with the execution of complex, critical projects
- Financial departments need to track assigned employees working within a particular cost center
- An employee may wish to update his or her profile with information about recently completed training courses
The HCM Master Data ES bundle provides direct access to this data without having to involve HR personnel or access the HCM system to obtain the information. The services in this bundle will be reused by many composite applications deployed for a wide variety of purposes, all of which require access to HCM master data.
The following series of use cases for the HCM Master Data ES bundle shows how different outcomes can be achieved by using the enterprise services in different combinations. While these examples illustrate a few of the ways that this ES bundle could be used, the intention is to show the flexibility and reusability of these business objects and enterprise service operations so that you will have a clearer understanding of how to best deploy them in your own environment. This wiki is also a space for you to share knowledge and collaborate with others who are implementing the HCM Master Data ES bundle.
Use Case 1: Team Management - Access Employee Information
A manager needs to access information regarding members of his staff, such as contract data, organizational assignment, or absence days. Thanks to Duet's integration of master data into Outlook, the manager can view this information directly in his email system. The manager displays the particular organizational center, finds all the employees in this organizational center, and then clicks on an employee, which invokes Read Employee Basic Data, Read Employee Name, and Read Employee Photo to populate the contact information in Outlook for example. Access to this information is carefully controlled so that the manager has access only to information about himself and his team. He can display names of other colleagues, but cannot view details about their information that the colleagues themselves can see (and modify).
Use Case 2: Workforce Planning in a Retail Enterprise
Certain employees in a retail store must have documented qualifications to perform the jobs to which they are assigned---a cashier needs to be bonded, and someone working in a particular department, such as an in-store butcher shop or a pharmacy, must have appropriate skills training. If an employee is on sick leave or vacation, a manager can invoke Find Employee by Elements to determine who in the organization is best suited to substitute for the missing worker. The same service can be used in larger enterprises, in circumstances where a person qualified to perform a special kind of task is required in a certain department.
Use Case 3: Retail Operations and Task Management Integration
Reflexis has integrated its suite of Retail Execution Management solutions with SAP HCM to provide an end-to-end solution for human capital, workforce, and retail operations management. The Reflexis solution eliminates data redundancy by directly accessing information stored in HCM master data. Employees can seamlessly log into Reflexis from within the SAP NetWeaver portal using enterprise services to automatically map users to the correct store and department. Reflexis can invoke the Find Administrative and Organisational Data by Employee enterprise service operation to obtain employee telephone numbers and email addresses. Other services consumed by Reflexis include Read Employee Basic Data to get an employee name and Find Employee Communication Data by Employee to obtain information such as position code and organizational data. Integration with HCM and the ability to directly access data related to thousands of employees results in faster implementation. The Reflexis architecture now has proven integration with enterprise services and this can be expanded to other modules.
Reflexis application accessing employee data via enterprise services in HCM Master Data ES bundle (click to enlarge)
Certified Partner Applications implementing this ES Bundle
Using This ES Bundle with Partner Applications
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