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A Maintenance Request is a request for maintenance of a technical object in the event of planned maintenance, a malfunction or exceptional situation to:

  • Describe the exceptional technical condition at an object
  • Request the maintenance department to perform a necessary task
  • Document work that has been performed

Maintenance requests also serve as a way of documenting maintenance requests, making them available for analysis in the long term. It can also be used for preliminary planning and execution of tasks.

Enterprise Service Operations

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Applicable ES Bundles