|STEP1: LATEST KERNEL||STEP2: Latest CL_HTTP_EXT_ITS||STEP3: Checking ITS|
Configuration & Settings
Are you using the latest SAP Kernel?
|Are you using the latest Basis Support Package|
(SAP_BASIS, SAPKB... or SAPK-...INSAPBASIS)?
...especially the class CL_HTTP_EXT_ITS should be checked
which is delivered in the BASIS SP.
(Click for more details on the fixes delivered for CL_HTTP_EXT_ITS.)
a) Review ITS Service Configuration (GUI Configuration).
b) Check ITS related profile parameters.
If you believe, that all of the above are correct (i.e. latest kernel, latest handler and correct configuration), here are few special cases and troubleshooting tools: