With the ITSmobile we don't deliver an environment for a certain mobile device or a special browser. With the wide range of devices, operating systems and (industry) browsers supporting all possibilities is not possible. But to get all the functionality of the mobile device, it is highly recommended to use an industrial browser like PocketBrowser (Motorola/Symbol), IBrowser (Intermec) or NaurTech Browser (Naurtech Corp.).
It is sufficient to set the service entry and to make the specified template available in the service. The delivery of ITSmobile contains four testservices. Testservice ITSMOBILE01 contains the file DEVICESAMPLE.HTML, where specific information can be included. In addition to this you will find three examples of device-specific customization:
DEVINCLUDE_INTERMEC700C.HTML, DEVINCLUDE_NAURTECHCK61.HTML and DEVINCLUDE_SYMBOL3090.HTML
SAP Note 1311169 - ITSmobile: Barcode scanner AutoEnter
SAP Note 1093513 - ITSmobile: Supported browsers and mobile devices